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  • Customer Engagement

TrueDialog Launches Free SMS Grader Tool


TrueDialog Launches Free SMS Grader Tool
  • by: Source Logo
  • |
  • October 15, 2025

Businesses leveraging SMS marketing for customer engagement now have a powerful new tool to benchmark and improve their strategies. TrueDialog, a leading enterprise SMS platform, has launched the SMS Grader, the first free online tool designed to evaluate the effectiveness of organizational texting.

Quick Intel

  • TrueDialog launches the first free SMS Grader tool for businesses.

  • It evaluates SMS strategy quality, compliance, and performance.

  • Users receive a personalized report with actionable recommendations.

  • The tool benchmarks against best practices for higher engagement.

  • It helps identify compliance risks and deliverability issues.

  • The goal is to make enterprise-level SMS strategy accessible to all.

A New Benchmark for SMS Marketing Maturity

While SMS boasts unparalleled open and response rates, many organizations still struggle to optimize the channel. The TrueDialog SMS Grader fills a critical gap by providing a data-driven way for businesses to assess their texting maturity. It benchmarks performance across key dimensions including message frequency and timing, adherence to opt-in/opt-out compliance, the strength of calls-to-action, and integration with existing CRM and marketing automation platforms.

Actionable Insights for Immediate Improvement

After a brief assessment, users receive a custom report that acts as both a diagnostic and an educational resource. This report provides clear, actionable recommendations to enhance engagement, improve deliverability, and maximize ROI. It answers critical questions for teams at any stage of their SMS journey, showing them how their strategy compares to industry leaders, which best practices can drive higher response rates, and where potential compliance risks may exist.

Democratizing Enterprise-Grade Strategy

The primary goal of the SMS Grader is to democratize access to sophisticated SMS strategy. It empowers businesses without advanced data analytics capabilities to gain the same level of insight as large enterprises. By providing immediate, tailored feedback, TrueDialog enables every business to refine its approach to one of the most powerful customer engagement channels available today.

The introduction of the SMS Grader represents a significant step forward in standardizing excellence within SMS marketing. By offering a free, instant diagnostic tool, TrueDialog is not only helping businesses improve their performance but is also elevating best practices across the industry, ensuring that SMS remains a high-impact, trusted channel for customer communication.

About TrueDialog

TrueDialog is the enterprise SMS platform transforming how organizations connect with customers through text-messaging—today's most engaging and responsive channel. Through superior features, industry-leading security, and direct carrier connections, the platform delivers enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. TrueDialog combines powerful capabilities with simplified implementation. Based in Austin, Texas, TrueDialog helps organizations build stronger relationships through reliable, cost-efficient messaging. To learn more, visit www.truedialog.com.

 

  • SMS MarketingCustomer EngagementMar TechMarketing Strategy
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