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Deloitte & HundredX Drive Revenue with Predictive Insights
  • 04 Sep 2025
  • 3 MINS READ
  • Customer Experience

Deloitte and HundredX Inc. have announced an expanded, multi-year exclusive agreement to deliver actionable, predictive, and customer-focused insights, empowering C-suite...

Virgin Atlantic & Infobip Boost Check-In Rates by 11%
  • 03 Sep 2025
  • 3 MINS READ
  • Customer Experience

Global communications platform Infobip has partnered with Virgin Atlantic to enhance online check-in rates for passengers departing from London Heathrow,...

Cision Names Gianna Jackson as CRO for the Americas
  • 03 Sep 2025
  • 3 MINS READ
  • Customer Experience

Cision, a global leader in media and consumer intelligence, has appointed Gianna Jackson as Chief Revenue Officer (CRO) for the...

Social Media Commerce Gap: Clutch Survey Insights
  • 28 Aug 2025
  • 3 MINS READ
  • Customer Experience

A recent Clutch survey highlights a significant gap in the digital buyer journey, with 98% of consumers discovering products on...

Press Ganey Forsta Report Reveals Trust Gap Threatening Loyalty
  • 28 Aug 2025
  • 3 MINS READ
  • Customer Experience

Press Ganey Forsta, the global leader in experience measurement and insights, has released a new report, The CX trust deficit:...

Verato Research Reveals Identity Intelligence Gaps in Digital Transformation
  • 27 Aug 2025
  • 3 MINS READ
  • Customer Experience

Verato, a leader in identity intelligence, released findings on August 27, 2025, from its research study, The Identity Intelligence Imperative:...

Hollyland WeConnect 2025: Uniting Global Creators in China
  • 27 Aug 2025
  • 3 MINS READ
  • Customer Experience

Hollyland's WeConnect 2025 brand day celebration brings over 30 global creators to China for a five-day tour, emphasizing the power...

Simpplr Named in Forrester’s Q2 2025 Cognitive Search Platforms Landscape
  • 24 Jul 2025
  • 3 MINS READ
  • Customer Experience

Simpplr, a leading AI-powered employee experience (EX) platform, has been recognized in Forrester Research’s Cognitive Search Platforms Landscape, Q2 2025...

Volaris Grows CSAT 30%, Cuts Costs 70% with Verint CX Automation
  • 22 Jul 2025
  • 3 MINS READ
  • Customer Experience

Mexico’s largest airline, Volaris, has harnessed the power of Verint CX Automation to transform its customer care operations, driving impressive...