Cordial has released three major new capabilities — Customer Insights Dashboard, Advanced RCS Personalization, and First-Visit Personalization — all designed...
Selector, the leader in AI-driven network intelligence and AIOps, has launched its flagship platform on the Amazon Web Services (AWS)...
Quad/Graphics Inc., a global marketing experience company, has been named to Forbes’ first-ever ranking of America’s Best Employers for Company...
The future of customer service is intelligent, adaptive, and deeply contextual. Zendesk's 2026 Customer Experience Trends report reveals that leading...
SuccessKPI has launched its Last-Mile Connectivity solution, a significant addition to its AI-powered Workforce Engagement Management platform designed to ensure...
Enterprises seeking to transform their customer service operations now have a powerful new managed solution available. GDT, a leading technology...
Dovetail announced on, the launch of its AI-native customer intelligence platform, the first always-on system transforming customer feedback into real-time...
TTEC Holdings Inc., a leading global customer experience (CX) technology and services innovator for AI-enabled CX, announced that TTEC Digital...
Deloitte and HundredX Inc. have announced an expanded, multi-year exclusive agreement to deliver actionable, predictive, and customer-focused insights, empowering C-suite...
Global communications platform Infobip has partnered with Virgin Atlantic to enhance online check-in rates for passengers departing from London Heathrow,...
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.
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