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Emplifi Names 2026 Excellence Awards Winners in Social CX
  • 20 Mar 2026
  • 3 MINS READ
  • Customer Experience

Emplifi, a leading AI-powered social media marketing platform, today announced the winners of its annual Emplifi Excellence Awards, honoring outstanding...

Qualtrics Enhances CX Suite with AI for Real-Time Action
  • 19 Mar 2026
  • 3 MINS READ
  • Customer Experience

Qualtrics announced new capabilities across its Customer Experience suite at X4®, designed to help organizations listen to feedback from every...

Comviva Unveils NGAGE for Enterprises CPaaS Platform
  • 12 Mar 2026
  • 3 MINS READ
  • Customer Experience

Comviva, a global leader in digital transformation solutions for customer experience management, data monetization, and digital financial services, has launched...

Tencent Cloud Unveils AI-Powered Innovations for Gaming at GDC 2026
  • 10 Mar 2026
  • 3 MINS READ
  • Customer Experience

Tencent Cloud showcased a suite of AI-driven solutions at GDC 2026, including the upgraded GVoice for intelligent in-game communication, advanced...

TechSee & Nice NA Win 2 Stevie Awards for Visual AI Service
  • 09 Mar 2026
  • 3 MINS READ
  • Customer Experience

TechSee's Visual AI platform, in partnership with Nice North America, has earned two Bronze Stevie® Awards in the 2026 Stevie®...

SuccessKPI Appoints Key Leaders to Drive CX Growth
  • 25 Feb 2026
  • 3 MINS READ
  • Customer Experience

SuccessKPI, a leading provider of AI-powered Customer Experience (CX) and Workforce Engagement Management (WEM) solutions, has announced key strategic leadership...

Info-Tech Releases Optimize Your CX Strategy Blueprint
  • 12 Feb 2026
  • 3 MINS READ
  • Customer Experience

Info-Tech Research Group has released its Optimize Your CX Strategy blueprint, a comprehensive framework to help organizations overcome persistent barriers...

The Functionary Expands Global Delivery Footprint to Meet Rising Demand for Governed, In-Office Customer Operations
  • 11 Feb 2026
  • 3 MINS READ
  • Customer Experience

The Functionary, a global provider of customer experience, business operations, and digital delivery services, is accelerating its nearshore and offshore...

Socialhub.AI Launches AI-Native CIP with Deepened Microsoft Azure Partnership
  • 04 Feb 2026
  • 3 MINS READ
  • Customer Experience

Socialhub.AI today announced the launch of its next-generation Customer Intelligence Platform (CIP) and a deepened strategic partnership with Microsoft, formalized...

Moore Appoints Dan Thain as Chief Integrated Creative Officer
  • 03 Feb 2026
  • 3 MINS READ
  • Customer Experience

Moore, a leading constituent experience management (CXM) company, has appointed Dan Thain as chief integrated creative officer. In this role,...