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HONOR Unveils AI Device Ecosystem Blueprint at MWC 2026
  • 16 Jun 2026
  • 3 MINS READ
  • AI

During MWC Barcelona 2026, HONOR presented its strategic roadmap for building a global AI device ecosystem during the opening ConnectAI...

Emplifi Fuel Drives Autonomous CX Growth and Revenue Impact
  • 15 Jun 2026
  • 3 MINS READ
  • AI

Emplifi, the Autonomous CX platform provider, has announced strong customer success outcomes driven by its AI engine, Emplifi Fuel. Since...

Stova Launches Redesigned Mobile App for Smarter Event Engagement
  • 06 Dec 2025
  • 3 MINS READ
  • Mobile

Stova has launched a comprehensive redesign of its mobile application, aiming to modernize the on-site and virtual event experience for...

Nota AI Partners with Samsung to Power Exynos 2500 On-Device AI
  • 27 Nov 2025
  • 3 MINS READ
  • AI

Nota AI has signed a major collaboration agreement with Samsung Electronics’ System LSI Business to provide its industry-leading AI model...

Nextiva Named Strong Performer in 2025 Gartner CCaaS
  • 09 Aug 2025
  • 3 MINS READ
  • AI

Nextiva, a leading provider of cloud-based customer experience solutions, has been named a Strong Performer in the 2025 Gartner Peer...

Atento Appoints Paul Ignasinski as CDTO for CX Transformation
  • 08 Aug 2025
  • 3 MINS READ
  • AI

Atento, a global leader in customer experience management and business transformation outsourcing (CXM/BTO), has appointed Paul Ignasinski as Chief Digital...

Knit Raises $16.1M to Advance AI-Driven Consumer Research
  • 05 Aug 2025
  • 3 MINS READ
  • AI

Knit, an AI-powered platform revolutionizing enterprise consumer research, has secured $16.1 million in Series A funding, bringing its total funding...

Five9 CEO Mike Burkland to Retire, Transition to Executive Chairman
  • 04 Aug 2025
  • 3 MINS READ
  • AI

Five9, Inc., a leading provider of the Intelligent CX Platform, announced on July 31, 2025, that Chief Executive Officer Mike...

Avaya Infinity™ to Support MCP with Databricks Partnership in 2025
  • 23 Jul 2025
  • 3 MINS READ
  • Consumer Health

Avaya announced on July 22, 2025, that its Avaya Infinity™ platform will integrate Model Context Protocol (MCP) support in Q4...

Boulevard Raises $80M to Revolutionize Self-Care with AI
  • 21 Jul 2025
  • 3 MINS READ
  • Consumer Health

Boulevard, a leading client experience platform for appointment-based self-care businesses, has secured $80 million in Series D funding to advance...