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SMS, WhatsApp, and RCS Shape the Future of Business Messaging
  • 19 May 2026
  • 3 MINS READ
  • Customer Engagement

As businesses continue modernizing customer communications, organizations are increasingly evaluating how SMS, WhatsApp for Business, and RCS for Business fit...

Harness Appoints Bill Koefoed as CFO to Scale Global Growth
  • 06 May 2026
  • 3 MINS READ
  • Customer Engagement

Harness, a leader in AI-driven software delivery, has announced the appointment of Bill Koefoed as Chief Financial Officer. Koefoed joins...

Creator Authority Joins LinkedIn Marketing Partner Program
  • 29 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Creator Authority, a B2B-focused influencer marketing agency, has joined the LinkedIn Marketing Partner Program, bringing its expertise, proprietary data, and...

myKaarma Named Ford Dealer Technology Preferred Partner for Video
  • 28 Apr 2026
  • 3 MINS READ
  • Customer Engagement

myKaarma, a prominent provider of end-to-end service lane technology, has officially been designated as a Ford Dealer Technology Preferred Partner....

Limble Appoints Tim Lamb as Chief Marketing Officer
  • 22 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Limble, a modern maintenance and asset management platform used by thousands of organizations globally, has announced the appointment of Tim...

Sinch Named Leader in Inaugural IDC MarketScape for Communications Engagement Platforms 2026
  • 18 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Sinch has been named a Leader in the first IDC MarketScape evaluating converged CPaaS, UCaaS, and CCaaS platforms, highlighting its...

CentralCast Leverages Harmonic XOS for Public Media Efficiency
  • 17 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Harmonic has announced that CentralCast, the primary centralized master control facility for U.S. public media, is significantly enhancing its media...

Info-Tech Research Group Releases Brand Strategy Blueprint for Stronger Positioning
  • 16 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Info-Tech Research Group publishes Brand Strategy blueprint to help organizations build a strong brand foundation, align messaging, improve differentiation, and...

Rep Data Acquires SightX to Deliver Integrated Market Research Platform with Embedded Quality Controls
  • 16 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Rep Data has acquired SightX, combining its consumer research platform with Rep Data’s response quality infrastructure to create a single,...

Harmonic Launches AI Orchestration Service for Live Video Workflows
  • 16 Apr 2026
  • 3 MINS READ
  • Customer Engagement

Harmonic introduces a new AI orchestration service that integrates multiple AI applications into live video workflows with broadcast-grade reliability, security,...