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Thanx Launches RecoveryAI to Boost Restaurant Guest Retention

Thanx Launches RecoveryAI to Boost Restaurant Guest Retention

Date 30 Jul 2026 Customer Engagement

Restaurants are increasingly looking to maximize customer retention as rising acquisition costs and slower traffic growth make repeat business more valuable than ever. To help...

Banzai Upgrades Demio AI Moderator with Full Transcript Intelligence

Banzai Upgrades Demio AI Moderator with Full Transcript Intelligence

Date 23 Jul 2026 Content Marketing

Banzai International has announced a significant upgrade to Demio’s AI Moderator, introducing full webinar transcript intelligence to improve real-time audience engagement and extend the value...

Mediavine Expands SWYM Partnership to Advance AI-Powered Curation

Mediavine Expands SWYM Partnership to Advance AI-Powered Curation

Date 22 Jun 2026 Customer Engagement

Mediavine has announced an expanded partnership with SWYM, strengthening its approach to programmatic advertising through AI-powered supply shaping and bidstream optimization. The collaboration aims to...

SMS, WhatsApp, and RCS Shape the Future of Business Messaging

SMS, WhatsApp, and RCS Shape the Future of Business Messaging

Date 19 May 2026 Customer Engagement

As businesses continue modernizing customer communications, organizations are increasingly evaluating how SMS, WhatsApp for Business, and RCS for Business fit into broader engagement and customer...

Harness Appoints Bill Koefoed as CFO to Scale Global Growth

Harness Appoints Bill Koefoed as CFO to Scale Global Growth

Date 06 May 2026 Customer Engagement

Harness, a leader in AI-driven software delivery, has announced the appointment of Bill Koefoed as Chief Financial Officer. Koefoed joins the company during a period...

Creator Authority Joins LinkedIn Marketing Partner Program

Creator Authority Joins LinkedIn Marketing Partner Program

Date 29 Apr 2026 Customer Engagement

Creator Authority, a B2B-focused influencer marketing agency, has joined the LinkedIn Marketing Partner Program, bringing its expertise, proprietary data, and full-service campaign capabilities to help...

myKaarma Named Ford Dealer Technology Preferred Partner for Video

myKaarma Named Ford Dealer Technology Preferred Partner for Video

Date 28 Apr 2026 Customer Engagement

myKaarma, a prominent provider of end-to-end service lane technology, has officially been designated as a Ford Dealer Technology Preferred Partner. This partnership highlights myKaarma’s technical...

Limble Appoints Tim Lamb as Chief Marketing Officer

Limble Appoints Tim Lamb as Chief Marketing Officer

Date 22 Apr 2026 Customer Engagement

Limble, a modern maintenance and asset management platform used by thousands of organizations globally, has announced the appointment of Tim Lamb as Chief Marketing Officer....

Sinch Named Leader in Inaugural IDC MarketScape for Communications Engagement Platforms 2026

Sinch Named Leader in Inaugural IDC MarketScape for Communications Engagement Platforms 2026

Date 18 Apr 2026 Customer Engagement

Sinch has been named a Leader in the first IDC MarketScape evaluating converged CPaaS, UCaaS, and CCaaS platforms, highlighting its AI-native orchestration layer and comprehensive...

CentralCast Leverages Harmonic XOS for Public Media Efficiency

CentralCast Leverages Harmonic XOS for Public Media Efficiency

Date 17 Apr 2026 Customer Engagement

Harmonic has announced that CentralCast, the primary centralized master control facility for U.S. public media, is significantly enhancing its media processing and video delivery capabilities....

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