Verndale, a digital experience agency, has strengthened its Data & Analytics leadership team with the appointments of Chris Boulanger as...
Paytronix, an Access company, has launched Journey Builder, an AI-powered campaign automation tool designed for restaurants and convenience stores. As...
Genpact has been named to the Forbes "World's Best Employers 2025" list for the fifth consecutive year. This recognition underscores...
Netcore Cloud, a global leader in AI-powered customer engagement, has been appraised at Level 3 of ISACA's Capability Maturity Model...
Hinduja Global Solutions (HGS) has launched Interaction Intelligence, an enterprise-grade AI solution that transforms traditional Quality Assurance (QA) in customer...
onPhase, a provider of AI-powered financial automation and payments solutions, has announced the appointment of Kathryn (Katie) Eskandarian as its...
In the community association management industry, where over half of HOA boards report dissatisfaction, achieving high client loyalty is a...
A new benchmark for immersive city marketing has been set with the launch of an unprecedented experience celebrating a major...
The AI-powered proposal creation market is consolidating as platforms seek to offer more comprehensive solutions. LotusPetal AI, an end-to-end proposal...
The landscape of customer service technology has a clear leader, according to the latest industry analysis. Zendesk, the global leader...