While digital channels have grown, the phone remains the dominant method for customer service, accounting for over 70% of all...
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Fragmented identity verification systems, which often rely on multiple vendors and manual data stitching, are a major source of cost,...
zeb, a global leader in AI-powered digital transformation and an AWS Premier Tier and Databricks Select Partner, announced that it...
As enterprises seek to unify their data infrastructure to power diverse workloads from virtualization to artificial intelligence, NetApp has announced...
The demand for transparent and ethical artificial intelligence is becoming a critical competitive differentiator in the analytics software market. Reinforcing...
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The enterprise software landscape is undergoing a significant transformation, shifting from dedicated applications to multi-surface, agent-driven conversations. In a move...
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Cornerstone OnDemand Inc., a global leader in workforce agility solutions, today announced the appointment of Eric Lee as Senior Vice...
A new consumer landscape is emerging, defined by economic pressure and a fundamental re-evaluation of spending. Net Conversion, a leading...
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Kasisto, the market leader in AI for banking, today announced the launch of KAIops, an operational intelligence layer built on...
doxo, the leading innovator in consumer bill payment solutions, has unveiled the doxoBILLS Private Pay Wallet™, a key component of...
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