Emplifi, a leading AI-powered social media marketing platform, today announced the winners of its annual Emplifi Excellence Awards, honoring outstanding performers in customer engagement, intelligence,...
Qualtrics announced new capabilities across its Customer Experience suite at X4®, designed to help organizations listen to feedback from every channel, understand it in real-time...
Comviva, a global leader in digital transformation solutions for customer experience management, data monetization, and digital financial services, has launched NGAGE for Enterprises. This next-generation...
Tencent Cloud showcased a suite of AI-driven solutions at GDC 2026, including the upgraded GVoice for intelligent in-game communication, advanced AI-powered security via EdgeOne and...
TechSee's Visual AI platform, in partnership with Nice North America, has earned two Bronze Stevie® Awards in the 2026 Stevie® Awards for Sales & Customer...
SuccessKPI, a leading provider of AI-powered Customer Experience (CX) and Workforce Engagement Management (WEM) solutions, has announced key strategic leadership appointments to drive revenue growth...
Info-Tech Research Group has released its Optimize Your CX Strategy blueprint, a comprehensive framework to help organizations overcome persistent barriers in customer experience execution by...
The Functionary, a global provider of customer experience, business operations, and digital delivery services, is accelerating its nearshore and offshore expansion to address increasing demand...
Socialhub.AI today announced the launch of its next-generation Customer Intelligence Platform (CIP) and a deepened strategic partnership with Microsoft, formalized through a multi-year Microsoft Azure...
Moore, a leading constituent experience management (CXM) company, has appointed Dan Thain as chief integrated creative officer. In this role, Thain will lead the strategic...