Socialhub.AI today announced the launch of its next-generation Customer Intelligence Platform (CIP) and a deepened strategic partnership with Microsoft, formalized through a multi-year Microsoft Azure...
Moore, a leading constituent experience management (CXM) company, has appointed Dan Thain as chief integrated creative officer. In this role, Thain will lead the strategic...
TLCx, a certified veteran-owned leader in customer experience outsourcing for Fortune 500 and enterprise clients, has appointed DeJon Gaines as Chief Technology Officer. Gaines brings...
Gladly and Wakefield Research have released the 2026 Customer Expectations Report, revealing a critical disconnect in AI-powered customer support: while AI resolves issues effectively for...
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Impact XM and Jack Morton, two prominent brand experience agencies, have announced their merger to create one of the industry's most comprehensive global experiential partners....
TechSee has announced the integration of enhanced Visual AI features into Sophie Live, its intelligent remote visual assistant platform. Now included as standard in the...
The customer journey mapping software market continues to experience significant growth as enterprises prioritize advanced customer experience technologies. Valued at USD 1.2 billion in 2024,...
Cordial has released three major new capabilities — Customer Insights Dashboard, Advanced RCS Personalization, and First-Visit Personalization — all designed to help brands understand real...
Selector, the leader in AI-driven network intelligence and AIOps, has launched its flagship platform on the Amazon Web Services (AWS) Marketplace. The listing enables organizations...
Quad/Graphics Inc., a global marketing experience company, has been named to Forbes’ first-ever ranking of America’s Best Employers for Company Culture. The prestigious list highlights...
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