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Emplifi Names 2026 Excellence Awards Winners in Social CX
Emplifi Names 2026 Excellence Awards Winners in Social CX
20 Mar 2026 Customer Experience

Emplifi, a leading AI-powered social media marketing platform, today announced the winners of its annual Emplifi Excellence Awards, honoring outstanding performers in customer engagement, intelligence,...

Qualtrics Enhances CX Suite with AI for Real-Time Action
Qualtrics Enhances CX Suite with AI for Real-Time Action
19 Mar 2026 Customer Experience

Qualtrics announced new capabilities across its Customer Experience suite at X4®, designed to help organizations listen to feedback from every channel, understand it in real-time...

Comviva Unveils NGAGE for Enterprises CPaaS Platform
Comviva Unveils NGAGE for Enterprises CPaaS Platform
12 Mar 2026 Customer Experience

Comviva, a global leader in digital transformation solutions for customer experience management, data monetization, and digital financial services, has launched NGAGE for Enterprises. This next-generation...

Tencent Cloud Unveils AI-Powered Innovations for Gaming at GDC 2026
Tencent Cloud Unveils AI-Powered Innovations for Gaming at GDC 2026
10 Mar 2026 Customer Experience

Tencent Cloud showcased a suite of AI-driven solutions at GDC 2026, including the upgraded GVoice for intelligent in-game communication, advanced AI-powered security via EdgeOne and...

TechSee & Nice NA Win 2 Stevie Awards for Visual AI Service
TechSee & Nice NA Win 2 Stevie Awards for Visual AI Service
09 Mar 2026 Customer Experience

TechSee's Visual AI platform, in partnership with Nice North America, has earned two Bronze Stevie® Awards in the 2026 Stevie® Awards for Sales & Customer...

SuccessKPI Appoints Key Leaders to Drive CX Growth
SuccessKPI Appoints Key Leaders to Drive CX Growth
25 Feb 2026 Customer Experience

SuccessKPI, a leading provider of AI-powered Customer Experience (CX) and Workforce Engagement Management (WEM) solutions, has announced key strategic leadership appointments to drive revenue growth...

Info-Tech Releases Optimize Your CX Strategy Blueprint
Info-Tech Releases Optimize Your CX Strategy Blueprint
12 Feb 2026 Customer Experience

Info-Tech Research Group has released its Optimize Your CX Strategy blueprint, a comprehensive framework to help organizations overcome persistent barriers in customer experience execution by...

The Functionary Expands Global Delivery Footprint to Meet Rising Demand for Governed, In-Office Customer Operations
The Functionary Expands Global Delivery Footprint to Meet Rising Demand for Governed, In-Office Customer Operations
11 Feb 2026 Customer Experience

The Functionary, a global provider of customer experience, business operations, and digital delivery services, is accelerating its nearshore and offshore expansion to address increasing demand...

Socialhub.AI Launches AI-Native CIP with Deepened Microsoft Azure Partnership
Socialhub.AI Launches AI-Native CIP with Deepened Microsoft Azure Partnership
04 Feb 2026 Customer Experience

Socialhub.AI today announced the launch of its next-generation Customer Intelligence Platform (CIP) and a deepened strategic partnership with Microsoft, formalized through a multi-year Microsoft Azure...

Moore Appoints Dan Thain as Chief Integrated Creative Officer
Moore Appoints Dan Thain as Chief Integrated Creative Officer
03 Feb 2026 Customer Experience

Moore, a leading constituent experience management (CXM) company, has appointed Dan Thain as chief integrated creative officer. In this role, Thain will lead the strategic...

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