Cordial has released three major new capabilities — Customer Insights Dashboard, Advanced RCS Personalization, and First-Visit Personalization — all designed to help brands understand real customer intent faster and respond with relevance across messaging and onsite experiences.
Despite massive data volumes, most brands still rely on outdated behavioral signals to guess intent. Cordial’s latest release creates a continuous loop of understanding → relevance → engagement:
"With the pace of consumer behavior today, teams aren't asking for just another dashboard. They're asking for clarity, and a dashboard that actually delivers it," said Jeremy Swift, CEO of Cordial. "These new capabilities help brands understand intent earlier and respond with the kind of relevance customers actually welcome. That's how you build trust and long-term loyalty."
"First-Visit Personalization comes directly from the work happening inside Foundry," added Matt Howland, President at Cordial. "We focus on tools that help marketers respond to real behavior in real time. These releases show what that looks like in practice."
Cordial helps modern brands win the Battle for Attention by giving marketing teams the clarity, data, and tools they need to understand intent and deliver relevance at scale. Leading enterprises rely on Cordial to unify their data, personalize with purpose, and build long-lasting customer relationships.
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