TriNet, a leading provider of comprehensive human resources solutions for small and medium-size businesses (SMBs), has announced a new suite of AI-powered capabilities. This strategic move is designed to transform the HR experience by delivering intelligent, responsive support that empowers SMBs with proactive, data-informed decision-making, all while maintaining the essential guidance of human HR professionals.
Quick Intel
TriNet launched a new suite of human-centered, AI-powered HR capabilities for SMBs.
The strategy uses a "human-in-the-loop" model, combining AI efficiency with human expertise.
A new Personal Health Assistant, powered by Healthee, provides 24/7 healthcare benefits support.
The upcoming TriNet Assistant will offer fast, personalized answers to HR, payroll, and benefits questions.
A new Dynamic Dashboard will personalize the user experience with relevant information and tasks.
The tools are designed to reduce administrative burdens and enable strategic, data-driven decisions.
A Human-Centric Approach to AI in HR
TriNet's new technology suite is built on a "human-in-the-loop" AI strategy. This model leverages artificial intelligence to handle repetitive and analytical tasks, thereby freeing up HR professionals to provide strategic insight, coaching, and high-value support. The approach ensures that SMBs benefit from both the speed of AI and the nuanced understanding of experienced human experts.
Introducing the New AI-Powered Suite
The newly announced suite includes three key components designed to work together seamlessly:
Personal Health Assistant: This virtual health assistant, powered by Healthee, enables employees to get fast, personalized responses to healthcare benefits questions 24/7. It provides information on plan coverage, procedure costs, deductibles, and local in-network providers, significantly reducing the administrative burden on businesses.
TriNet Assistant: Launching soon, this AI-powered gateway is built on decades of TriNet's proprietary HR expertise. It is designed to deliver fast, personalized answers to thousands of HR, payroll, and benefits questions through an intuitive interface, helping customers complete tasks effortlessly and make informed decisions.
Dynamic Dashboard: Also coming soon, this personalized entry point into TriNet's platform and mobile app will present users with relevant information and content right when they need it. The dashboard is engineered to simplify finding answers and completing tasks, allowing SMBs to work more efficiently.
Empowering SMBs for the Future
The introduction of these tools underscores TriNet's focus on making HR a strategic catalyst for SMB growth. By providing AI-driven insights alongside human expertise, TriNet aims to help business leaders anticipate challenges and align their HR strategies with broader organizational objectives.
Jeff Hayward, TriNet Chief Technology Officer, said, "As the workplace rapidly evolves, SMBs need HR solutions that go beyond offering flexibility and simplicity to also delivering proactive, strategic support. At TriNet, we know that HR is a driving force behind business success. By harnessing AI-powered capabilities alongside our deep human expertise, we enable business leaders to anticipate challenges, receive tailored guidance, and make confident, data-driven decisions that put people first."
Lisa Reeves, TriNet Chief Product Officer, added, "TriNet's AI-powered suite is purpose-built for SMBs that are looking ahead and making intentional, strategic decisions. Today's business leaders need HR to be a catalyst for workforce transformation, delivering AI-driven insights while also providing the human expertise required to align HR with broader growth objectives."
This strategic rollout positions TriNet at the forefront of the evolving HR technology landscape, directly addressing the need for intelligent tools that augment human capability for small and medium-sized businesses.
TriNet is a leading provider of Human Resources solutions for small and medium-size businesses, offering advanced technology-enabled services that include human capital expertise, employee benefits such as health insurance and retirement plans, payroll and payroll tax administration, risk mitigation, and compliance consulting. Our long-term objective is to be the premier provider of HR services for a broad range of SMBs through industry leading benefits, sales distribution excellence, and a world class services delivery model.
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