
zeb, a global leader in AI-powered digital transformation and an AWS Premier Tier and Databricks Select Partner, announced that it has officially earned ServiceNow Premier Partner Status. The recognition underscores zeb’s proven enterprise-wide delivery excellence, workflow automation capabilities, and success in driving measurable business outcomes on the ServiceNow platform.
zeb attains ServiceNow Premier Partner Status, joining a select group of trusted ServiceNow partners.
Recognition highlights zeb’s enterprise-scale transformation expertise and AI-driven workflow solutions.
Core capabilities span CSM, FSM, ITSM, ITOM, ITAM, HRSD, SecOps, IRM, and SPM.
zeb offers industry-first accelerators such as Salesforce-to-ServiceNow Migration and AI Assessment Frameworks.
Strengthens zeb’s position as a strategic transformation partner for enterprises seeking automation at scale.
Earning the ServiceNow Premier Partner designation reinforces zeb’s reputation for helping global enterprises modernize operations, accelerate digital transformation, and extract measurable ROI from technology investments.
The distinction recognizes zeb’s deep delivery maturity and advanced implementation capabilities across ServiceNow’s workflow portfolio — including Sales and Order Management (SOM), Customer Service Management (CSM), Field Service Management (FSM), IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), HR Service Delivery (HRSD), Security Operations (SecOps), Integrated Risk Management (IRM), and Strategic Portfolio Management (SPM).
“Achieving ServiceNow Premier Partner status is a testament to zeb’s ability to deliver enterprise-wide transformation with measurable outcomes,” said Mal Vivek, CEO of zeb. “This recognition strengthens our role as a strategic partner for organizations that want to reimagine operations, harness AI-driven automation, and create exceptional digital experiences at scale on the ServiceNow platform.”
zeb differentiates itself through a suite of AI-driven accelerators and proprietary frameworks that streamline ServiceNow adoption and optimize value realization.
The company’s portfolio includes:
The world’s first Salesforce-to-ServiceNow Migration Framework,
An AI Assessment Framework,
Lightning Implementation packages, and
Enterprise Cloud (EC) Portal Packages.
These offerings empower enterprises to reduce complexity, enhance productivity, and achieve faster time-to-value while maintaining compliance and scalability.
The Premier Partner status is awarded to organizations demonstrating advanced expertise, strong customer outcomes, and delivery maturity across ServiceNow’s full product ecosystem. With this milestone, zeb joins the ranks of ServiceNow’s trusted partners equipped to deliver large-scale, cross-enterprise workflow modernization initiatives.
The recognition reaffirms zeb’s commitment to simplifying operations, driving efficiency, and accelerating transformation through intelligent automation and AI-enhanced solutions.
zeb is a global digital transformation strategy and technology firm, and a Premier Partner with ServiceNow, AWS, and Databricks. The company delivers an end-to-end, AI-powered, product-centric approach to transformation, integrating strategy, implementation, and measurable outcomes.