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Cornerstone OnDemand Inc., a global leader in workforce agility solutions, today announced the appointment of Eric Lee as Senior Vice President of Services and Support. Lee will lead Cornerstone’s global services and support strategy, ensuring customers worldwide realize measurable success and sustained value from the company’s suite of solutions.
Eric Lee joins Cornerstone as SVP of Services and Support.
Brings 25+ years of experience in customer-focused software leadership.
Previously served at Smartsheet and VMware; also on the TSIA Advisory Board.
Will drive strategy and delivery for Cornerstone Galaxy, the firm’s AI-powered workforce agility platform.
Appointment strengthens Cornerstone’s leadership team and customer success vision.
Lee’s appointment marks a significant expansion of Cornerstone’s leadership team, focused on advancing global delivery excellence and customer success. With extensive experience leading high-performing professional services organizations, Lee brings a deep understanding of customer-centric growth and operational transformation.
“At the heart of every organization are their customers and people, and I'm incredibly privileged to be joining a company that believes and invests so strongly in both,” said Eric Lee, SVP, Services and Support. “I look forward to bringing my unique experience and perspective to Cornerstone to help our customers achieve the greatest impact possible and set their organizations and their people up for success.”
Before joining Cornerstone, Lee held key leadership positions at Smartsheet and VMware, where he was instrumental in scaling services and customer support operations. He also serves on the Advisory Board of the Technology Services Industry Association (TSIA), contributing to advancements in service innovation and customer experience standards across the technology industry.
Lee’s leadership will be pivotal in driving global strategy and service delivery for Cornerstone Galaxy, an all-in-one AI-powered talent management suite that unifies learning, performance, and compliance into a single, intelligent platform.
The platform helps organizations close skills gaps, develop talent, and build agile, future-ready workforces. By focusing on measurable outcomes and scalable implementation, Lee’s vision aligns with Cornerstone’s mission to empower customers to thrive amid continuous change.
“Thrilled to welcome Eric Lee as our new SVP, Services and Support,” said Himanshu Palsule, CEO of Cornerstone. “Lee’s expertise and track record in building customer-first professional services and support organizations will be instrumental as we continue to scale and deliver exceptional experiences. Cornerstone’s success is measured by the success of those we serve, and Lee will play a key role in strengthening those relationships and ensuring our customers continue to thrive.”
Cornerstone continues to evolve its leadership team with strategic appointments that reinforce its commitment to innovation, customer-centricity, and workforce transformation.
Cornerstone powers the potential of organizations and their people to thrive in a changing world. Its AI-powered workforce agility platform, Cornerstone Galaxy, unifies learning, performance, and compliance management to help organizations identify skills gaps, retain talent, and provide personalized development experiences.
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