Coveo, a pioneer in AI-driven search and personalization, has been named a Leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery for the second consecutive year. This recognition highlights Coveo’s ability to deliver exceptional AI-powered experiences that drive business success across B2B and B2C enterprises.
Coveo named Leader in 2025 Gartner Magic Quadrant for Search and Product Discovery.
Second consecutive year of leadership recognition.
AI-Relevance Platform powers personalized product discovery journeys.
Features predictive AI search, tailored recommendations, and generative answers.
Relevance Generative Answering (CRGA) enhances customer interactions.
Supports complex B2B and B2C enterprise needs with scalable AI models.
Coveo’s recognition as a Leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery underscores its consistent excellence in delivering AI-driven solutions. Evaluated on Completeness of Vision and Ability to Execute, Coveo stands out for its innovative approach to transforming digital experiences. The company’s AI-Relevance Platform integrates advanced AI and generative AI (GenAI) models to provide individualized experiences at scale, enhancing customer engagement and business outcomes.
"Coveo recognized as a Leader for the second consecutive year and positioned among vendors in the Leaders quadrant in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery," said Simon Langevin, VP of Commerce Product at Coveo. "We believe this is a testament to the outstanding ROI seen by our customers and our platform's readiness to support the complexities of B2B and B2C enterprises as they navigate the impact of AI on the future of online experiences."
The Coveo AI-Relevance Platform is designed to deliver seamless product discovery journeys through predictive AI search, tailored recommendations, and generative answers. By orchestrating multiple AI models, the platform allows merchandisers to customize experiences based on specific business needs. This unified approach ensures consistent personalization across all customer touchpoints, driving engagement and conversions in both B2B and B2C contexts.
A key feature of Coveo’s platform is Relevance Generative Answering (CRGA), a retrieval-augmented generation (RAG) solution. CRGA enables conversational, advisory experiences grounded in a company’s expert content, product catalog, and semantics. This capability allows businesses to provide precise, context-aware responses to customer queries, enhancing user satisfaction and operational efficiency.
Coveo’s leadership in the 2025 Gartner Magic Quadrant reflects its commitment to innovation and customer success. By leveraging advanced AI and GenAI technologies, Coveo empowers enterprises to deliver personalized, high-impact digital experiences, setting a new standard for search and product discovery in a competitive market.
Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.
Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products.
Our Coveo AI-Relevance™ Platform enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes.
Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions.
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