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NiCE Cognigy Named Customers’ Choice in Gartner Conversational AI Report

NiCE Cognigy Named Customers’ Choice in Gartner Conversational AI Report

04 Feb 2026 Enterprise AI

NiCE Cognigy has been distinguished as the only vendor to receive the Customers’ Choice recognition in the 2025 Gartner Peer Insights "Voice of the Customer"...

Blackfoot Communications Picks Aria Billing for ServiceNow Platform

Blackfoot Communications Picks Aria Billing for ServiceNow Platform

04 Feb 2026 Enterprise AI

Blackfoot Communications has selected Aria Systems' Billing Cloud platform to modernize its billing operations as part of a broader technology transformation onto the ServiceNow AI...

Dragos and Microsoft Expand OT Security Collaboration on Azure

Dragos and Microsoft Expand OT Security Collaboration on Azure

04 Feb 2026 Network Security

Dragos has announced an expanded collaboration with Microsoft to deliver specialized operational technology (OT) cybersecurity at a global industrial scale. The integration will see the...

Omilia Launches First Self-Learning Agentic CX Platform for Enterprises

Omilia Launches First Self-Learning Agentic CX Platform for Enterprises

04 Feb 2026 Enterprise AI

Omilia has launched what it describes as the world's first enterprise-grade, self-learning Agentic Customer Experience (CX) platform. Designed to move beyond orchestrated chatbots, the platform...

SECNAP Launches CloudJacket MXDR Platform for MSPs and IT Teams

SECNAP Launches CloudJacket MXDR Platform for MSPs and IT Teams

04 Feb 2026 Threat Intelligence

SECNAP Network Security has launched CloudJacket MXDR, a next-generation managed extended detection and response platform built with a true single-pane-of-glass interface and multi-tenant architecture. Designed...

Andersen Consulting Adds Saratoga Software as Collaborating Firm

Andersen Consulting Adds Saratoga Software as Collaborating Firm

04 Feb 2026 Enterprise AI

Andersen Consulting has expanded its digital transformation capabilities by adding Saratoga Software as a collaborating firm. Saratoga brings over two decades of expertise in custom...

Vena to Acquire Acterys, Creating Microsoft-Native Orchestrated Planning

Vena to Acquire Acterys, Creating Microsoft-Native Orchestrated Planning

04 Feb 2026 Enterprise AI

Vena has entered into a definitive agreement to acquire Acterys, aiming to create a new category of enterprise performance management called Orchestrated Planning. The combination...

Sigma Expands into APJ, Names Bede Hackney as VP for Region

Sigma Expands into APJ, Names Bede Hackney as VP for Region

04 Feb 2026 Enterprise AI

Sigma is expanding its international footprint with a dedicated headquarters in Sydney, Australia, for the Asia Pacific and Japan (APJ) region and the appointment of...

Elastic Brings GPU Inference to Self-Managed Search via Cloud Connect

Elastic Brings GPU Inference to Self-Managed Search via Cloud Connect

04 Feb 2026 Enterprise AI

Elastic has announced the availability of its Elastic Inference Service (EIS) via Cloud Connect for self-managed Elasticsearch deployments. This enables organizations to access cloud-hosted, GPU-powered...

Lumen Appoints Ex-Cisco Executive Jeff Sharritts as Chief Revenue Officer

Lumen Appoints Ex-Cisco Executive Jeff Sharritts as Chief Revenue Officer

04 Feb 2026 Enterprise AI

Lumen Technologies has appointed Jeff Sharritts as its new Executive Vice President and Chief Revenue Officer, effective February 4, 2026. Sharritts, a veteran with over...

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