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HONOR Unveils AI Device Ecosystem Blueprint at MWC 2026

HONOR Unveils AI Device Ecosystem Blueprint at MWC 2026

16 Jun 2026 AI

During MWC Barcelona 2026, HONOR presented its strategic roadmap for building a global AI device ecosystem during the opening ConnectAI panel discussion. The company outlined...

Emplifi Fuel Drives Autonomous CX Growth and Revenue Impact

Emplifi Fuel Drives Autonomous CX Growth and Revenue Impact

15 Jun 2026 AI

Emplifi, the Autonomous CX platform provider, has announced strong customer success outcomes driven by its AI engine, Emplifi Fuel. Since its introduction in 2025, the...

Nota AI Partners with Samsung to Power Exynos 2500 On-Device AI

Nota AI Partners with Samsung to Power Exynos 2500 On-Device AI

27 Nov 2025 AI

Nota AI has signed a major collaboration agreement with Samsung Electronics’ System LSI Business to provide its industry-leading AI model compression and optimization technology for...

Nextiva Named Strong Performer in 2025 Gartner CCaaS

Nextiva Named Strong Performer in 2025 Gartner CCaaS

09 Aug 2025 AI

Nextiva, a leading provider of cloud-based customer experience solutions, has been named a Strong Performer in the 2025 Gartner Peer Insights “Voice of the Customer”...

Atento Appoints Paul Ignasinski as CDTO for CX Transformation

Atento Appoints Paul Ignasinski as CDTO for CX Transformation

08 Aug 2025 AI

Atento, a global leader in customer experience management and business transformation outsourcing (CXM/BTO), has appointed Paul Ignasinski as Chief Digital Transformation Officer (CDTO) to spearhead...

Knit Raises $16.1M to Advance AI-Driven Consumer Research

Knit Raises $16.1M to Advance AI-Driven Consumer Research

05 Aug 2025 AI

Knit, an AI-powered platform revolutionizing enterprise consumer research, has secured $16.1 million in Series A funding, bringing its total funding to over $30 million. Announced...

Five9 CEO Mike Burkland to Retire, Transition to Executive Chairman

Five9 CEO Mike Burkland to Retire, Transition to Executive Chairman

04 Aug 2025 AI

Five9, Inc., a leading provider of the Intelligent CX Platform, announced on July 31, 2025, that Chief Executive Officer Mike Burkland will retire from his...