boost.ai, a leading developer of AI agents for regulated enterprises, has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms. Announced on August 14, 2025, this accolade highlights boost.ai’s exceptional "Ability to Execute" and "Completeness of Vision," solidifying its position as a trusted provider of AI-driven conversational solutions.
boost.ai named a Leader in the 2025 Gartner Magic Quadrant for Conversational AI Platforms.
Recognized for strong execution and visionary approach in enterprise AI solutions.
Combines generative AI with proven conversational AI for scalable, reliable deployments.
Serves over 450 organizations with 600+ live AI agents, achieving 90%+ resolution rates.
Certified to ISO 27001 and ISO 27701 for enterprise-grade data protection.
Recent partnerships include Jack Henry, SwitchThink, and Sage, expanding U.S. and U.K. presence.
The Gartner report defines conversational AI platforms (CAIPs) as SaaS products that enable applications simulating human conversation across multiple channels and media. As enterprises increasingly adopt generative AI to meet rising customer expectations for high-quality self-service, boost.ai stands out by integrating generative capabilities with proven conversational AI. This hybrid approach ensures scalable, reliable solutions tailored for regulated industries like banking, insurance, and government. “We’ve always believed that trust is the foundation of enterprise AI. Being recognized as a Leader by Gartner reinforces our position as a global provider of AI-driven conversations that our customers can trust,” said Jerry Haywood, CEO of boost.ai.
boost.ai powers over 600 live AI agents across more than 450 organizations worldwide, delivering industry-leading resolution rates above 90%. The platform’s reliability is bolstered by ISO 27001 and ISO 27701 certifications, ensuring robust data protection and privacy management. Recent innovations include the introduction of Test Studio, a unique tool for testing and validating AI agent performance before deployment, enhancing enterprise confidence in AI solutions. The company’s growing presence in the U.S. and U.K. is evidenced by partnerships with major clients like Jack Henry, SwitchThink, and Sage.
boost.ai’s recognition as a Leader underscores its commitment to responsible and innovative AI deployment. The platform’s ability to deliver secure, scalable, and customer-centric solutions has earned the trust of leading brands, including DNB and Nordea. By addressing the evolving needs of enterprises, boost.ai continues to push the boundaries of conversational AI, enabling organizations to automate at scale while maintaining trust and compliance.
Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.
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