Storable, a leading provider of integrated technology solutions for the self-storage industry, launched Agent Assist, an AI-powered digital assistant tailored for self-storage operators. Integrated with Storable’s Edge software and embeddable on websites, Agent Assist automates tenant engagement, captures leads, and optimizes operations, addressing the $44 billion self-storage market’s challenges of rising costs and lean teams.
Launch Date: July 15, 2025
Platform: Agent Assist, AI-powered, integrated with Edge software
Features: Quick reservations, facility search, account management, gate code retrieval, live agent handoff
Impact: Reduces staff workload by 30%, improves lead conversion by 25%
Clients: Supports 33,000+ facilities, including Atlantic Self Storage
Market: $44B self-storage industry, 37% of Americans planning moves in 2025
With 37% of Americans planning or considering a move within 6-12 months, per Storable’s 2025 Industry Outlook, demand for self-storage is surging. However, operators face challenges like staff burnout and missed leads. “Every unanswered question or delayed response is a lost opportunity,” said CEO Chuck Gordon. Agent Assist tackles these by:
Automating FAQs: Handles inquiries on pricing and availability, reducing staff workload by up to 30%.
24/7 Lead Capture: Engages prospects after hours, boosting conversions by 25%, per early adopter data.
Scalable Support: Ensures consistent service across portfolios without additional headcount.
Agent Assist offers:
Quick Reservations: Guides tenants through rentals, increasing bookings by 20%.
Facility Search: Helps customers compare units in real-time.
Account Management: Manages tenant requests like payment updates.
Gate Code Retrieval: Provides instant access codes.
Operational Insights: Analyzes booking patterns, enabling 15% pricing optimization.
Serving over 33,000 facilities, Storable’s platform, backed by EQT and Cove Hill Partners, drives 29% YoY add-on booking growth. Unlike generic chatbots like Swivl, Agent Assist is purpose-built for self-storage, leveraging Edge integration for real-time data. Posts on X highlight its impact, with one operator noting, “Agent Assist is like having a 24/7 front desk.”
With 83% of customers prioritizing price and 79% needing short-term storage, per Storable’s 2025 report, Agent Assist’s automation aligns with market needs. Its availability for Edge customers and third-party website integration positions Storable to lead in a market projected to grow 5.6% annually through 2030.
At Storable, we're redefining property management for specialty real estate. Storable empowers over 33,000 self-storage facilities with the industry's only fully integrated technology platform. Our end-to-end solutions from management software and demand generation to CRM tools and delinquency solutions help storage operators streamline workflows, attract tenants, and grow revenue. Dedicated to empowering self-storage owners and operators, Storable helps you win more every day.
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