Kasisto, a leader in AI for banking, has launched KAIgentic, an agentic AI platform tailored for financial institutions. Announced on August 20, 2025, KAIgentic combines intelligence, compliance, and performance to deliver secure, auditable AI solutions that integrate seamlessly with banking systems. Designed to enhance customer and employee experiences, this platform sets a new standard for AI-driven banking innovation, addressing the industry’s need for trusted, domain-specific technology.
Kasisto launches KAIgentic, an AI platform built for banks and credit unions.
Offers secure, compliant AI agents integrated with banking systems.
Features end-to-end compliance, hallucination detection, and deep analytics.
Supports personalized customer experiences and employee workflows.
Includes KaiGPT, a banking-tuned LLM for secure, flexible deployment.
Aims to deepen trust and drive financial stability for customers.
Unlike generic large language models, KAIgentic is purpose-built for banking, offering secure, auditable AI agents that operate within the industry’s regulatory and operational frameworks. “Trust is the currency of banking, and most AI cannot be trusted,” said Lance Berks, CEO of Kasisto. “KAIgentic changes that. It is not a prototype or a pilot. It is production ready, compliant by design, and built to operate inside the real-world systems banks rely on every day.” The platform orchestrates autonomous AI agents to deliver intelligent, personalized experiences across voice and digital channels, ensuring compliance and performance.
KAIgentic introduces a suite of advanced capabilities tailored for financial institutions. Its end-to-end compliance architecture includes fraud detection, audit logging, and regulatory reporting. The platform’s pre-processing layer uses institutional intelligence to align agent behavior with custom standard operating procedures (SOPs) and compliance documents. A post-processing layer detects hallucinations and ensures security, while an enterprise-grade insights engine uncovers trends and customer friction points. Additionally, KAIgentic’s AI-powered Agent Console supports human agents with real-time summaries and compliance context, enhancing workforce efficiency.
At the core of KAIgentic is KaiGPT, a proprietary large language model tuned specifically for banking, offering domain-specific accuracy and zero-risk reliability. Banks can choose between trusted open models or deploy KaiGPT securely within their cloud or on-premises environment, ensuring flexibility and control. This approach supports the platform’s goal of providing scalable, compliant AI solutions that meet the unique needs of the banking industry, from customer interactions to employee workflows and contact center operations.
KAIgentic aims to transform how banks and credit unions operate by fostering trust and deepening customer relationships. “Our vision is that every customer with a bank account will have a personal agent guiding their financial journey,” said Joshua Schechter, Chief Product and Innovation Officer at Kasisto. “KAIgentic makes that vision real, giving institutions the ability to earn trust, deepen relationships, and help customers build long term financial stability.” The platform is currently in early access with select financial institutions, with broader availability expected later in 2025 across North America, Europe, and Asia.
Kasisto’s launch of KAIgentic marks a significant milestone in AI-driven banking, offering a secure, compliant, and intelligent platform that empowers financial institutions. By addressing the industry’s need for trusted AI, KAIgentic positions Kasisto as a leader in transforming customer experiences and operational efficiency in banking.
Kasisto is the market leader in agentic AI platforms purpose built for the banking industry. Trusted by financial institutions worldwide, Kasisto delivers intelligent, compliant, and auditable AI experiences that transform how banks operate. Its platform orchestrates autonomous AI agents that work securely within the regulatory and operational frameworks of banking. At its core is KaiGPT, a proprietary large language model tuned for banking, enabling domain specific accuracy, zero risk reliability, and flexible deployment. With deep industry expertise and agentic architecture, Kasisto empowers banks to lead in the era of intelligent, trusted AI.
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