Paylocity, a leading provider of cloud-based HR, finance, and IT solutions, has launched an enhanced AI Assistant within its ONE platform, transforming routine queries into instant, actionable outcomes. This upgrade eliminates the need for complex navigation, delivering personalized, accurate results in seconds on desktop or mobile.
Paylocity’s AI Assistant streamlines HR and finance tasks with instant, actionable answers.
Employees can check PTO balances and submit requests with a single query.
Managers gain real-time insights into headcount and expense policies for faster decisions.
The AI ensures compliance and accuracy by linking responses to official sources.
Over 1.2 million questions answered in the past year, with usage doubling annually.
Built for trust, the AI Assistant integrates seamlessly into Paylocity’s unified platform.
The upgraded AI Assistant simplifies everyday tasks, such as checking paid time off (PTO) balances. Instead of navigating complex menus, employees can ask, “How many vacation days do I have left this year?” and instantly view their up-to-date balance with a direct link to submit requests. This fast, personalized experience reduces repetitive inquiries for HR teams, enhancing efficiency across organizations.
For managers, the AI Assistant accelerates workforce planning by providing real-time data tailored to their roles. By asking, “Show me open headcount for my department,” managers receive immediate insights into team openings, with links to initiate hiring or role transfers. The AI’s access to Paylocity’s role-based permissions ensures secure, relevant data delivery, enabling quicker staffing decisions without HR bottlenecks.
Navigating expense policies is now effortless with the AI Assistant. Managers can ask, “What is the spending limit for a team event in New York?” and receive precise, location-specific answers pulled from company policy handbooks. This allows for swift approval or escalation of expenses, ensuring compliance and keeping operations moving smoothly across desktop and mobile platforms.
Paylocity’s AI Assistant goes beyond answering questions—it drives action by embedding intelligence into the ONE platform. From reporting security incidents to requesting equipment, the AI handles diverse tasks with contextual precision.
“AI shouldn’t just provide answers it should unlock action,” said Melissa King, SVP of Product and Technology at Paylocity. “We’ve taken AI Assistant beyond conversation and built it into the fabric of our platform. It’s fast, intuitive, and designed to give clients exactly what they need without extra steps or complexity.”
With HR and payroll data at its core, the AI Assistant prioritizes transparency and accuracy. Every response is tied to official sources, records, or policies, ensuring reliable and current information. This trust-centric design supports compliance and builds confidence in decision-making.
“With Paylocity’s AI Assistant, I no longer waste time clicking through menus to find answers,” said Crystal Kelly, Vice President of Human Resources at Zippy’s Restaurants. “It’s like having a 24/7 expert by my side—instantly resolving questions so I can focus on strategy, not admin.”
The AI Assistant has answered over 1.2 million questions in the past year, with usage of AI-powered features doubling annually for three years. Clients rely on it to streamline compliance, uncover workforce insights, and simplify tasks like benefits enrollment, demonstrating its transformative impact on HR and finance operations.
Paylocity’s AI Assistant sets a new standard for cloud-based HR solutions, empowering businesses to act swiftly and confidently while fostering efficiency and compliance.
Headquartered in Schaumburg, IL, Paylocity (NASDAQ: PCTY) is an award-winning provider of HR, finance and IT solutions through ONE unified cloud-based platform. Founded in 1997 and publicly traded since 2014, Paylocity offers an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build culture and connection with their employees. Known for its unique culture and consistently recognized as one of the best places to work, Paylocity accompanies its clients on the journey to create great workplaces and help all employees achieve their best. For more information, visit www.paylocity.com.
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