isolved, a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce, has launched isolved Benefits Guidance, a new intelligent solution within its Better Benefits suite. This enhancement delivers personalized AI-driven recommendations to simplify employee benefit selections and reduce administrative burdens on HR teams.
As open enrollment season nears, organizations face persistent challenges in plan selection. isolved's Voice of the Workforce report reveals that 72% of employees view choosing benefits as stressful, nearly half find plan information unclear or hard to compare, and over half would consider leaving due to a poor experience. isolved Benefits Guidance tackles these issues with AI-powered, personalized recommendations based on each employee's unique needs and preferences, fostering informed decisions and alleviating HR support demands.
"isolved Benefits Guidance was built to eliminate friction and help organizations deliver a better open enrollment experience," said Pragya Gupta, Chief Product and Technology Officer at isolved. "By offering AI-powered benefit recommendations directly within the enrollment workflow, isolved helps employees make informed and confident decisions and gives HR teams a simpler, more efficient process."
Implementation is straightforward: employees answer a short survey on healthcare needs, financial status, and preferences during enrollment. isolved's AI engine processes this with billions of external data points, such as aggregated medical claims and provider networks, to generate customized bundles across medical, wellness, and financial benefits. Fully embedded in isolved's Benefits Enrollment, the solution allows seamless exploration, comparison, and election of plans in one guided flow, eliminating the need for additional tools or integrations.
Early users of Benefits Guidance have seen tangible benefits, including boosted employee confidence in selections, higher uptake of supplemental plans, and reduced HR inquiries during enrollment. This integration enhances overall employee experience while streamlining operations for HR professionals.
"isolved Benefits Guidance made our Open Enrollment process smoother and more intuitive for everyone involved," said TJ Trevino, HR Generalist at Quality Matters. "We found the solution easy to use and effective, and our team spent less time fielding questions."
isolved Benefits Guidance is now accessible to all customers with Benefits Enrollment and Open Enrollment features active. Developed in collaboration with Nayya, a key partner in the isolved Marketplace, it scales personalized AI recommendations efficiently. Additional resources include the 2025 Guide to Open Enrollment, a blog on smarter strategies for brokers, and an on-demand webinar with expert tips.
isolved Benefits Guidance represents a strategic advancement in HCM technology, empowering organizations to deliver stress-free, data-informed benefits experiences that drive retention and operational excellence.
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.