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  • Wayfound Becomes AI Agent Monitoring Partner for Salesforce Agentforce 3
  • Agentic AI

Wayfound Becomes AI Agent Monitoring Partner for Salesforce Agentforce 3


Wayfound Becomes AI Agent Monitoring Partner for Salesforce Agentforce 3
  • Source: Source Logo
  • |
  • June 24, 2025

Wayfound, a leader in AI agent management, announced on June 23, 2025, its partnership with Salesforce as a monitoring partner for Agentforce 3, unveiled at Salesforce’s Agentforce 3 Release Event. This collaboration enhances the Agentforce Command Center with advanced observability tools, enabling enterprises to supervise AI agent behavior and ensure compliance. As shown in the finance card above, Wayfound’s stock is not publicly traded.

Quick Intel

  • Wayfound partners with Salesforce for Agentforce 3, announced June 23, 2025.

  • Enhances Agentforce Command Center with AI agent observability tools.

  • Integrates with Salesforce Data Cloud via Model Context Protocol (MCP) and OpenTelemetry.

  • Offers no-code platform for monitoring compliance, sentiment, and agent performance.

  • Enables 75% faster AI agent deployment for enterprises.

  • Available on Salesforce AppExchange and Agent Exchange in summer 2025.

Enhancing AI Agent Oversight

Wayfound’s platform integrates with Salesforce’s Agentforce 3, extending the Command Center’s capabilities through advanced monitoring tools. “We are thrilled to bring Wayfound’s capabilities to Salesforce customers to enhance the observability and supervision layer for all AI agents,” said Dr. Tatyana Mamut, CEO of Wayfound. The partnership leverages industry standards like MCP and OpenTelemetry, plus a custom Agentforce Connector, to provide unified visibility, real-time alerts, and consistent agent performance across enterprises.

Streamlined Compliance and Performance

The integration allows all Agentforce interactions, streamed into Salesforce’s Data Cloud, to be analyzed within Wayfound’s no-code supervision platform. “With Wayfound’s AI monitoring and supervision in place, our enterprise customers can be assured that their AI agents are complying with guidelines and behaving as intended,” said Paulomi Gudka, Managing Director at realfast. Wayfound’s business-friendly UI delivers analytics and recommendations, enabling compliance with guardrails, tracking user sentiment, and optimizing agent-to-agent interactions.

Proven Impact and Scalability

Launched in April 2024, Wayfound’s platform has enabled customers to deploy AI agents 75% faster, addressing challenges like knowledge gaps and tool call effectiveness. The partnership supports enterprises scaling human-AI collaboration, offering independent third-party auditing trails. Salesforce’s Agentforce 3, with Wayfound’s tools, has driven results like a 15% reduction in case handling time for Engine and 70% autonomous resolution for 1-800Accountant during 2025’s tax season.

Future Availability and Growth

Wayfound will be available on Salesforce AppExchange and Agent Exchange in summer 2025, providing easy access to its tools. The partnership aligns with Salesforce’s vision for Agentforce 3, which includes 50% lower latency, expanded language support, and over 100 pre-built industry actions. As AI agent usage surges 233% in six months, Wayfound’s role in ensuring trust and accountability positions it as a key player in enterprise AI adoption.

Wayfound’s partnership with Salesforce Agentforce 3 redefines AI agent management, offering enterprises unparalleled visibility and control. By combining no-code supervision with robust analytics, Wayfound empowers businesses to scale AI confidently, ensuring compliance and performance in complex environments.

 

About Wayfound 

Wayfound is the leading, independent AI agent management platform for supervising, aligning, and improving all AI agents across the enterprise. As AI agent networks expand and grow increasingly complex, Wayfound offers an agentic success platform for business leaders to easily ensure their AI agents deliver compliant, high-performance outcomes that align with company guidelines and government regulations. By cutting AI agent testing time by 80% and providing real-time supervision and alerting, Wayfound enables companies to release their AI agents with confidence in weeks, not months.

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