Tech Mahindra, a global leader in technology consulting and digital solutions, has unveiled the TechM Orion Marketplace on September 23, 2025. This Agentic AI marketplace offers a robust ecosystem of intelligent, autonomous AI agents that collaborate, adapt, and scale to transform enterprise workflows. Built on advanced frameworks, large language models (LLMs), and machine learning, it drives operational excellence and measurable business impact while prioritizing governance and ethical AI use.
The TechM Orion Marketplace empowers enterprises with AI agents that operate independently, making real-time decisions and adapting to complex workflows without constant human oversight. By leveraging LLMs and machine learning, it provides customized solutions that reduce operational costs, enhance productivity, and ensure competitive advantage. The platform’s centralized governance, powered by Tech Mahindra’s proprietary VerifAI system, ensures secure and ethical data usage, mitigating risks like hallucinations through Retrieval-Augmented Generation (RAG) and fine-tuned models.
“Most enterprises today are seeking true autonomy where systems can think, act, and adapt. That is exactly what TechM Orion Marketplace delivers,” said Birendra Sen, President – Business Process Services, Tech Mahindra. “It transforms how organizations view AI from a rule-based engine to an intelligent force capable of driving strategic outcomes.”
Building on the TechM Orion platform launched in July 2025, the Marketplace extends capabilities with a library of over 200 pre-built AI agents tailored for industries like banking, telecom, healthcare, manufacturing, and retail. It supports rapid deployment via a Chat-to-Agent (C2A) interface, enabling agent creation in under a week compared to traditional 2–3-week timelines. The platform integrates with enterprise systems like ServiceNow and SharePoint, offering plug-and-play scalability and real-time monitoring through TechM VerifAI for compliance and performance tracking.
Use cases include multi-channel customer support, automated claim processing, predictive maintenance, and compliance documentation, delivering measurable outcomes like cost optimization and faster issue resolution.
“TechM Orion Marketplace delivers Agentic AI in an agile, adaptive, scalable, autonomous, and cost-effective mode for clients across vertical/industries looking to transform their business processes,” said TJ Singh, Distinguished Analyst at Third Eye Advisor. “This is Scale at Speed™ - promised and delivered.”
The Marketplace aligns with Tech Mahindra’s ‘AI Delivered Right’ strategy, emphasizing ethical, responsible, and results-oriented AI. Powered by NVIDIA’s AI Enterprise suite, including NVIDIA NIM, NeMo, and RAPIDS, it supports cloud, on-premise, and hybrid deployments for seamless integration with existing systems. This launch reinforces Tech Mahindra’s leadership in AI innovation, following initiatives like Project Indus 2.0 and recognition as an Emerging Leader in Gartner’s 2025 quadrant for GenAI services.
Tech Mahindra offers technology consulting and digital solutions to global enterprises, enabling transformative scale at unparalleled speed. With 148,000+ professionals across 90+ countries serving 1100+ clients, it provides services in consulting, IT, enterprise applications, business processes, engineering, network, customer experience, AI & analytics, and cloud infrastructure. As the first Indian company awarded the Sustainable Markets Initiative’s Terra Carta Seal, Tech Mahindra drives a climate and nature-positive future
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