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Gartner, Inc. predicts that by 2028, none of the Fortune 500 companies will have fully eliminated human customer service, emphasizing the critical role of human...
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NiCE has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) for the 11th consecutive year,...
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Five9 has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) for the eighth time, as announced...
StockIQ Technologies, a leading provider of supply chain planning solutions, announced on September 10, 2025, the appointment of Tasos Angelopoulos as its new Chief Executive...
Community Capital Technology Inc. ("Community Capital"), a leading enterprise loan marketplace and analytics platform, announced on September 10, 2025, the appointment of Charlotte McLaughlin, former...
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Verimatrix, a leader in people-centered security solutions, and Velocix, a premier carrier-grade CDN software provider, announced a strategic partnership on September 10, 2025, to tackle...
Indeed, the world’s leading job site, has launched a suite of AI-driven tools, including Indeed Career Scout, Indeed Talent Scout, Premium Sponsored Jobs, and Indeed...
Flowfinity Inc., a leading no-code business process management platform, has introduced AI integration to streamline workflows, enabling organizations to achieve efficient field service execution without...
A new national survey by Rewardian reveals that 83% of U.S. employees consider praise more critical than ever in AI-augmented workplaces, emphasizing the enduring importance...
Jasper, the leading agentic marketing platform, has revealed findings from a Forrester Consulting Total Economic Impact™ (TEI) study, showcasing a 342% return on investment (ROI)...
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