Simpplr, a leading AI-powered employee experience (EX) platform, has been recognized in Forrester Research’s Cognitive Search Platforms Landscape, Q2 2025 report, announced on July 23, 2025. By embedding cognitive search into its modern intranet, Simpplr transforms digital workplaces, shifting EX platforms from engagement-focused to action-driven systems that enhance productivity.
Recognition: Named in Forrester’s Cognitive Search Platforms Landscape, Q2 2025.
Innovation: Native cognitive search with semantic understanding, vector search, and RAG.
Benefits: Cuts search time by up to 40%, saves $1.9M in support costs, enhances decision-making.
Integrations: Unifies data from Google Drive, SharePoint, ServiceNow, and Confluence.
Impact: Reduces context switching, supports agentic AI, and drives IT efficiency.
Awards: Recent winner of six industry awards, including Reworked’s Gold Impact Award.
Simpplr’s platform leverages advanced technologies like foundation models, vector search, and machine learning to deliver precise, permission-aware answers and next-best actions. Unlike traditional EX tools focused on content delivery, Simpplr’s cognitive search enables unified access to structured and unstructured data across cloud repositories, streamlining workflows. “We believe the future of employee experience isn’t just about better communication tools, it’s about creating truly intelligent, unified digital workplaces,” said Dhiraj Sharma, CEO and Founder.
Key benefits include:
Productivity Boost: Reduces content search time by up to 40%.
Enhanced Knowledge Discovery: Delivers accurate retrieval of policies and organizational knowledge.
Cost Savings: Case studies show $1.9M in headcount savings via automated support.
Agentic AI Foundation: Supports scalable AI applications for future-ready workplaces.
The Forrester report highlights the growing demand for solutions tackling workplace inefficiencies, as employees often waste time searching for information. Simpplr’s native cognitive search eliminates context switching by integrating with tools like Google Drive and ServiceNow, providing personalized, secure insights directly in the employee workspace. This positions Simpplr as the only EX platform with built-in cognitive search, enhancing IT efficiency through technology consolidation.
Simpplr’s inclusion builds on its recognition as a Leader in The Forrester Wave™: Intranet Platforms, Q2 2024, where it scored highest in innovation and adoption. The company’s focus on AI-driven analytics, governance, and automation aligns with the $7.8 billion employee experience market’s 8.5% CAGR growth through 2030. Serving clients like Snowflake and Eurostar, Simpplr competes with platforms like LumApps and Staffbase, but its cognitive search integration sets it apart.
Report: Download The Cognitive Search Platforms Landscape, Q2 2025 at simpplr.com/resources.
Demo: Book a personalized demo at simpplr.com/demo.
Forrester Disclaimer: Forrester does not endorse any company or product in its publications. Information is based on best available resources and subject to change.
Simpplr is the AI-powered platform that unifies the digital workplace — bringing together engagement, enablement, and services to transform the employee experience (EX). It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The EX platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.
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