Comviva, a global leader in digital transformation solutions for customer experience management, data monetization, and digital financial services, has launched NGAGE for Enterprises. This next-generation Communications Platform as a Service (CPaaS) is designed to enable organizations to deliver seamless, secure, and intelligent customer experiences at scale. Unveiled ahead of Enterprise Connect 2026, the platform integrates omnichannel communications, network-based identity intelligence, AI-driven automation, and global connectivity in a unified SaaS environment to simplify operations and enhance trust across digital touchpoints.
Quick Intel
Addressing Enterprise Challenges in Digital Engagement
Enterprises scaling digital interactions face increasing fraud risks, fragmented communication systems, and the demand for highly personalized experiences. NGAGE for Enterprises tackles these issues by unifying communications, identity intelligence, and AI automation into a single SaaS platform, enabling trusted, efficient, and cost-effective customer journeys.
As enterprises scale digital engagement, they are also confronting rising fraud risks, fragmented communication infrastructure, and growing pressure to deliver personalized experiences. NGAGE for Enterprises addresses these challenges by bringing together communications, identity intelligence, and AI automation into a single unified SaaS platform—enabling organizations to build trusted, scalable, and cost-efficient customer engagement journeys.
Core Capabilities of NGAGE for Enterprises
The platform empowers organizations with tools to orchestrate intelligent customer interactions:
Global Scale and Interoperability
NGAGE builds on Comviva’s proven communications infrastructure, supporting deployments in more than 200 countries and serving over 7,000 enterprises and 100+ telecom operators worldwide. The platform consolidates onboarding, journey orchestration, omnichannel engagement, fraud management, and monitoring in a unified architecture.
Designed for seamless integration, NGAGE supports TMF931 for enterprise and application lifecycle management while aligning with TM Forum Open APIs and CAMARA standards. This interoperability allows telecom operators to join aggregator ecosystems, broaden go-to-market reach, and connect enterprises directly to advanced network capabilities.
About Comviva
Comviva is a global leader in digital transformation solutions across customer experience management, data monetization, and digital financial services.
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