
PCI Pal, the global provider of secure payment solutions, has appointed Royston Ballard as Chief Information Security Officer (CISO). Following a transition period, Ballard succeeds Geoff Forsyth, who is retiring after a distinguished career in technology, customer experience, and information security. Ballard's expertise will guide PCI Pal's global cybersecurity and compliance strategies as the company accelerates growth.
Ballard joins with a proven record of building resilient organizations, focusing on strategic alignment of security with business goals. His role encompasses executing global strategies for risk mitigation, regulatory adherence, and fostering a human-centric approach to security, while driving adoption of secure AI and automation to fuel PCI Pal's momentum.
“As we look ahead, Royston brings not only technical and leadership expertise but also a proven track record of aligning cybersecurity with strategic business objectives within international organizations. His experience is highly suited to the exciting position the business is at today,” said James Barham, Chief Executive Officer of PCI Pal. “I want to take this opportunity to again thank Geoff Forsyth, our departing CISO, and wish him all the best for his retirement. He has been instrumental in establishing PCI Pal’s reputation for world-class compliance and customer trust.”
In the dynamic cybersecurity landscape, Ballard's priorities include proactive data protection and enabling innovation. This ensures PCI Pal's solutions not only defend against threats but also empower partners and customers to grow confidently.
On his appointment, Royston commented, “I am thrilled to join PCI Pal at such an exciting time for the company and the industry. With the ever-evolving cybersecurity landscape, my priority is to ensure that our cybersecurity and compliance strategies not only protect sensitive data but also enable innovation and business growth for our partners and customers. PCI Pal has built a strong reputation for trust and resilience, and I look forward to building on that foundation alongside our talented team.”
PCI Pal's appointment of Ballard reinforces its commitment to secure, compliant payment solutions, positioning the company to lead in an era of heightened digital risks and AI-driven advancements. By blending Forsyth's foundational legacy with Ballard's forward-thinking expertise, PCI Pal continues to safeguard client trust across global communications.
PCI Pal® (LON: PCIP) is a leading provider of secure payment solutions for business communications. PCI Pal’s mission is to safeguard reputations and trust by securing payments wherever customer engagement occurs. With its patented, cloud-based platform, PCI Pal enables organizations to take secure payments via voice, chat, email, and social, while ensuring compliance with industry standards such as PCI DSS.