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  • Customer Engagement

Netcore Cloud Achieves CMMI Level 3 for Operational Excellence


Netcore Cloud Achieves CMMI Level 3 for Operational Excellence
  • by: Source Logo
  • |
  • October 29, 2025

Netcore Cloud, a global leader in AI-powered customer engagement, has been appraised at Level 3 of ISACA's Capability Maturity Model Integration (CMMI®). This achievement signifies that the organization's processes are well-defined, characterized, and consistently implemented, reflecting a high level of operational maturity and a commitment to quality.

Quick Intel

  • Netcore Cloud has been appraised at CMMI Maturity Level 3.

  • CMMI is a globally accepted standard for process improvement and capability.

  • Level 3 indicates processes are well-defined, documented, and consistently followed.

  • The appraisal validates the company's operational excellence for global clients.

  • It strengthens Netcore's ability to enter new, highly regulated markets.

  • This complements the company's existing global security and data standards.

A Benchmark for High Performance
The CMMI model is a proven framework for optimizing business performance and aligning operations with strategic goals. An appraisal at Maturity Level 3 indicates that Netcore Cloud operates at a 'defined' level, meaning its processes are clearly documented in standards and procedures, and are understood and consistently applied across the organization. This structured approach creates a foundation for continuous improvement. Ron Lear, VP, Frameworks and Models at ISACA, stated: "We commend Netcore Cloud on achieving this CMMI appraisal level and demonstrating their ability as a high-performing organization."

Reinforcing Customer Trust and Global Ambition
For Netcore Cloud, this milestone is more than a certification; it is a strategic asset that builds credibility and trust with enterprise clients. It assures customers that the company adheres to rigorous international standards for process quality and delivery capability. Kuldeep Sengar, Group CTO of Netcore Cloud, said: "Achieving this CMMI appraisal is more than just a certification; it's a reflection of our relentless pursuit of perfection and our deep commitment to our customers. This milestone assures our clients that their trust in us is well-placed and validates our eligibility to engage with top-tier clients worldwide."

Enabling Expansion and Demonstrating Maturity
This appraisal significantly strengthens Netcore Cloud's market position. By integrating CMMI best practices with its existing security frameworks, the company is better equipped to expand into highly regulated industries and geographies. It demonstrates an elite level of operational discipline that is often a prerequisite for partnering with large, global enterprises.

This achievement underscores Netcore Cloud's commitment to operational excellence, providing a solid foundation for scalable growth and reinforcing its reputation as a reliable and mature technology partner on the global stage.

About Netcore Cloud

Netcore Cloud, a global leader in marketing technology, empowers marketers with its comprehensive Customer Engagement and Experience Suite to create personalized, omnichannel experiences. Leveraging AI to integrate customer data, Netcore enables targeted segments and meaningful digital interactions. Trusted by over 6,500 brands across sectors like Ecommerce, Retail, Banking and Financial Services, Media and Entertainment, and Travel, its marquee clients include Walmart, Unilever, Tommy Hilfiger, Domino's, McDonald's, Pizza Hut, and Crocs.

  • CMMIOperational Excellence
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