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Laserfiche has been positioned as a Leader in the Enterprise Content Management (ECM) – Enterprise Data Quadrant Report from Info-Tech Research Group. Achieving a composite score of 9.1 with the highest placement for Product Features and Satisfaction, the recognition is bolstered by extensive user feedback and highlights the company's strength in AI-driven document management and process automation.
Laserfiche is named a Leader in Info-Tech Research Group's Enterprise Content Management Data Quadrant.
The company received the highest scores for Product Features and Satisfaction among evaluated vendors.
The ranking is supported by over 400 user reviews, resulting in a +94 net emotional footprint.
99% of users indicated they "love the Laserfiche platform," and it was rated the most recommended solution.
Key strengths highlighted include workflow process automation, document management, search, and metadata management.
Info-Tech notes Laserfiche Cloud provides broad features exceeding the needs of modern organizations.
The Info-Tech Data Quadrant ranking is derived from direct feedback from IT and business professionals. Laserfiche's position as a Leader, with the most reviews of any vendor in the report, underscores strong market validation. The company's +94 net emotional footprint and the statistic that 99% of users love the platform indicate exceptionally high customer advocacy and product satisfaction.
The report specifically notes that Laserfiche exceeds the market average for critical ECM features. These include workflow process automation, ECM document management, and search and metadata management. This performance aligns with Info-Tech's separate assessment that "Laserfiche Cloud provides broad features that exceed the needs of modern organizations dealing with complex content management challenges."
Customer testimonials within the report demonstrate the platform's impact. For large, complex deployments such as across the Texas A&M University System, Laserfiche supports a wide range of functions from student systems to HR and finance. The platform's configurability and rapid workflow deployment are credited with accelerating time to value and improving experiences for students, faculty, and staff.
This recognition arrives as artificial intelligence becomes increasingly central to content management. Laserfiche's positioning reflects its evolution from a pioneer of the paperless office to a cloud-first, AI-enabled platform focused on intelligent content management and business process automation, enabling organizations globally to operate as digital businesses.
About Laserfiche
Laserfiche is a leading enterprise platform for document management and content-centric workflow automation. Through scalable workflows, forms, no-code templates and AI-enabled capture, the Laserfiche® platform accelerates how business gets done.
Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organizations globally to transform into digital businesses. Customers in every industry — including government, education, financial services, healthcare and manufacturing — use Laserfiche to boost productivity, scale their business and deliver digital-first customer experiences.
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