Precisely, a global leader in data integrity, has announced that its EngageOne™ Compose and EngageOne™ Vault solutions can now be deployed on Amazon Web Services (AWS). The release enables regulated enterprises to run Customer Communications Management (CCM) directly within their own AWS environments, eliminating the need to re-platform or move sensitive communications data outside established governance boundaries. The move is positioned to help organizations operationalize AI-driven communications, automation, and scalable customer engagement initiatives without sacrificing control.
Quick Intel
Regulated Enterprises Face a Cloud Communications Dilemma
Organizations across regulated industries are under increasing pressure to modernize their customer communications infrastructure and move workloads to the cloud. However, the available options have historically presented a difficult trade-off. SaaS solutions often require moving sensitive communications data outside the organization's control, while complex migrations introduce significant risk, cost, and delays. In either scenario, enterprises are forced to either compromise on governance or invest heavily in rebuilding communications systems that are already proven and operational.
Precisely addresses this gap directly by enabling EngageOne™ Compose and EngageOne™ Vault to run within the customer's own AWS environment, preserving governance while delivering the scalability and performance benefits of cloud infrastructure.
EngageOne on AWS: Governance Without Compromise
The deployment of EngageOne™ Compose and EngageOne™ Vault on AWS is built around a customer-controlled model, where composition and archival services run inside the customer's own AWS account. This ensures that data security, compliance obligations, and governance controls remain with the organization rather than being delegated to a third-party SaaS layer.
"Regulated enterprises need a clear path to evolve customer communications in the cloud without compromising governance or control," said Allan Christian, General Manager of EngageOne Products at Precisely. "With EngageOne Compose and EngageOne Vault running directly within their own AWS environments, organizations can build on what already works, gaining scale, higher throughput, and lower operational burden while reducing migration risk and cost."
This approach is particularly relevant for industries such as financial services, insurance, and healthcare, where regulatory requirements around data residency, audit trails, and secure communications retrieval are non-negotiable.
Key Capabilities Delivered on AWS
Running EngageOne™ Compose and EngageOne™ Vault on AWS delivers a set of capabilities designed to support secure, scalable, and compliant enterprise communications. Elastic scaling allows organizations to automatically adjust capacity to meet peak communication volumes and accelerate processing across both digital and print channels. Operational overhead is reduced by leveraging AWS services and automation to manage patches, upgrades, and infrastructure, removing the burden of fixed on-premises management.
Critically, the solution governs the full communications lifecycle, covering creation, composition, delivery, archival, and compliant retrieval across all channels within a single platform. This end-to-end visibility and control is central to the value proposition for regulated enterprises managing large volumes of customer communications under strict compliance requirements.
Enabling AI-Driven Customer Communications at Scale
As enterprises expand their AI and digital customer experience strategies, the integrity and governance of the data powering those experiences becomes increasingly important. By operating within customers' own AWS environments, EngageOne™ Compose and EngageOne™ Vault position organizations to securely leverage high-integrity data for AI-driven communication generation, delivery, and retention.
This capability directly supports automation, analytics, and scalable customer engagement use cases, allowing regulated enterprises to extend the value of their communications infrastructure into broader AI initiatives without introducing new data risk or governance gaps.
The availability of EngageOne™ Compose and EngageOne™ Vault on AWS marks a meaningful shift in how regulated enterprises can approach cloud-based customer communications. By enabling deployment within the customer's own AWS environment, Precisely removes the long-standing tension between cloud modernization and data governance, offering a path that preserves institutional investments, meets compliance demands, and positions organizations to unlock the full potential of AI-driven communications. For regulated industries where data integrity is not optional, this release delivers a practical and scalable foundation for the next generation of enterprise customer engagement.
About Precisely
As a global leader in data integrity, Precisely ensures that your data is accurate, consistent, and contextual. Our portfolio, featuring the Precisely Data Integrity Suite, brings together software, data, and data strategy consulting services. This unique combination enables organizations to move to Agentic-Ready Data, the highest-quality of data that is integrated, governed, and enriched for AI, automation, and analytics initiatives at enterprise scale. Over 12,000 organizations in more than 100 countries, including 95 of the Fortune 100, trust Precisely to support some of the world's most complex, regulated, and mission-critical data environments. Learn more at www.precisely.com.
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