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8x8 Executives Named CRN Channel Chiefs, Wins 9 Palomarr Awards


8x8 Executives Named CRN Channel Chiefs, Wins 9 Palomarr Awards
  • by: Source Logo
  • |
  • March 30, 2026

8x8, Inc., a leading global business communications platform provider, has been recognized for its channel leadership with two channel executives named CRN Channel Chiefs: Emily Masterton, head of channel, to the CRN Channel Leaders EMEA list, and David Land, Australian channel lead, as a CRN ANZ Channel Chief. The company also received nine Palomarr Insight Awards recognizing its platform across communications and contact center categories.

Quick Intel

  • Emily Masterton, 8x8 Head of Channel, named to CRN Channel Leaders EMEA list.
  • David Land, 8x8 Australian Channel Lead, recognized as CRN ANZ Channel Chief.
  • 8x8 earns nine Palomarr Insight Awards, placing in the top five in eight categories.
  • Awards highlight strength in Contact Center, Cloud and VoIP Telephony, Voice and Video Communication, and Collaboration.
  • Recognition underscores 8x8’s partner-first approach and integrated CX, communications, and AI platform.
  • 8x8 platform combines contact center, unified communications, and CPaaS with AI for seamless customer journeys.

Emily Masterton, head of channel, has been named to the CRN Channel Leaders EMEA list, while David Land, Australian channel lead, has been recognized as a CRN ANZ Channel Chief. In addition, 8x8 has earned nine Palomarr Insight Awards, reflecting the breadth and strength of its platform and partner ecosystem.

CRN Channel Chief Recognition

8x8 was recognized across nine categories in the inaugural Palomarr Insight Awards, which evaluate CX and communications technology based on business fit. 8x8 placed in the top five across eight categories – including Contact Center, Cloud and VoIP Telephony, and Voice and Video Communication – and top ten in Collaboration.

"As my team and I reviewed this year’s Channel Leaders EMEA entries, one thing came through loud and clear: a deep, long-standing respect for the channel community," said Nima Sherpa Green, EMEA editorial director, CRN, The Channel Company.

“The Channel Chiefs recognised this year exemplify what strong channel leadership looks like today,” said Athina Mallis, editor, CRN Australia. “They are building durable partner ecosystems, adapting to complex market demands, and creating real value for the channel.”

Strong Showing in the Palomarr Insight Awards

8x8 was recognized across nine categories in the inaugural Palomarr Insight Awards. Palomarr is an AI-powered CX procurement platform and consulting group that helps organizations identify the right technology based on their business needs.

8x8 ranked highly for:

  • Team Collaboration and Productivity – Top 5
  • Messaging and Presence – Top 5
  • Cloud and VoIP Telephony – Top 5
  • Contact Center – Top 5
  • Contact Center with Collaboration – Top 5
  • Voice and Video Communication – Top 5
  • Conference Room and Workspace – Top 5
  • Multichannel Communication – Top 5
  • Collaboration – Top 10

Recognition that reflects a partner-first model

“Partners are how we scale, how we win and how we deliver outcomes for customers,” said Stephen Hamill, chief revenue officer at 8x8. “This recognition reinforces what we’ve built - a partner-first organization focused on simplicity, alignment and shared success. When our partners win, our customers win. It’s that simple.”

Driving momentum through the channel, 8x8’s platform brings together contact center, communications and AI into a single system — helping partners simplify deployments, accelerate time to value and deliver better outcomes for their customers. This approach reflects 8x8’s broader mission to bring clarity to complexity and turn conversations into business momentum.

 

About 8x8, Inc. 

8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on one of the industry's most integrated platform for Customer Experience – combining Contact Center, Unified Communications, and CPaaS solutions. The 8x8® Platform for CX integrates AI to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. As a business communications leader, the company helps customer experience and IT leaders around the world become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook.

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