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SmartMoving Launches Smart Scout & Smart Marketing


SmartMoving Launches Smart Scout & Smart Marketing
  • by: Business Wire
  • |
  • September 12, 2025

SmartMoving, the Inc. 5000-ranked profitability platform built for moving companies, today announced the launch of Smart Scout and Smart Marketing. These new features help movers capture more leads, convert faster, and boost revenue without adding headcount or juggling third-party tools. Built directly into SmartMoving’s all-in-one system, Smart Scout and Smart Marketing give movers a full sales and marketing engine that runs while they work.

Quick Intel

  • SmartMoving launches Smart Scout, an AI-powered sales assistant that answers calls, qualifies leads, and sends quotes in real time across multiple languages.
  • Smart Marketing enables automated, personalized email campaigns from the CRM to upsell services and re-engage customers without third-party tools.
  • CEO Tobe Thompson states: “In this business, the company that follows up first usually wins the job,” emphasizing the tools' role in preventing lead loss.
  • Features integrate with CRM for 24/7 operation, ensuring no leads fall through cracks and reducing manual work.
  • Enhancements support quotes in minutes, automated follow-ups, real-time scheduling, and profit margin visibility for moving operations.
  • SmartMoving powers residential, commercial, and government moving services with automation across estimates, dispatching, and payments.

Launch of Smart Scout and Smart Marketing

SmartMoving, the Inc. 5000-ranked profitability platform built for moving companies, today announced the launch of Smart Scout and Smart Marketing. These new features help movers capture more leads, convert faster, and boost revenue without adding headcount or juggling third-party tools. Built directly into SmartMoving’s all-in-one system, Smart Scout and Smart Marketing give movers a full sales and marketing engine that runs while they work. This integration streamlines operations, allowing companies to focus on core activities like fieldwork and crew management while the platform handles sales acceleration.

CEO Perspective on Lead Capture

“In this business, the company that follows up first usually wins the job,” said Tobe Thompson, CEO of SmartMoving. “But most movers are on the truck or in the field when that lead comes in. Smart Scout and Smart Marketing make sure no lead gets left behind and no competitor gets there first.” Thompson's insights highlight the competitive edge these tools provide in a fast-paced industry where timely responses can determine job wins.

New Tools That Help Movers Grow, Without the Grind

Smart Scout is an AI-powered sales assistant that answers calls, qualifies leads, and sends quotes in real time. It works 24/7 in multiple languages and syncs directly with the CRM. Every lead is followed up. Nothing falls through the cracks. This capability ensures comprehensive lead management, reducing response times and enhancing conversion rates without additional staffing.

Smart Marketing allows movers to run automated, personalized email campaigns directly from their CRM. Movers can upsell services, re-engage past customers, and close open estimates without touching a third-party tool. These tools give movers a faster, smarter way to drive revenue without more manual work, embedding marketing efficiency into daily workflows.

One System. Every Job. Every Dollar

SmartMoving already powers the core of your business, from quoting to crew management to getting paid. This launch doubles down on what matters most to movers: Quotes in minutes, not hours; Automated follow-ups and deposit collection; Real-time scheduling across trucks and crews; Seamless customer updates, without the phone tag; Instant review requests after every job; Profit margin visibility, job by job, crew by crew. Built for movers. Evolved by listening to them. These enhancements reinforce SmartMoving's position as a comprehensive solution tailored to the unique demands of the moving industry.

The launch of Smart Scout and Smart Marketing represents a pivotal advancement for SmartMoving, equipping moving companies with integrated AI tools that streamline sales and marketing. By automating lead handling and customer engagement, these features enable faster growth, higher efficiency, and sustained profitability, all within a single, user-centric platform designed to evolve with user feedback.

About SmartMoving

SmartMoving delivers business management software for moving companies that serve residential, commercial, and government clients. Customers use SmartMoving daily as their core system of record to automate all aspects of moving service operations, including estimates, dispatching, storage, sales & marketing, payroll, communication, and collecting payments.

  • Smart MarketingAI Moving TechLead GenerationSales Automation
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