Infobip , a global AI-first cloud communications platform, has partnered with Telescope, the leader in real-time audience engagement, to enhance fan participation in major entertainment events through SMS and WhatsApp.
With millions tuning into live TV competitions and award shows, real-time interaction has become essential for audience engagement. Telescope specializes in transforming viewers into active participants through live voting, trivia, and interactive experiences.
Through this partnership, Telescope integrates Infobip’s SMS and WhatsApp capabilities to deliver frictionless, scalable engagement solutions. These channels ensure viewers worldwide can participate instantly, regardless of location, by removing traditional barriers to entry.
“Our mission is to turn viewers into participants, and the key to doing that at scale is meeting the audience where they already are,” said Ori Nakar, Managing Director at Telescope. “Our partnership with Infobip allows us to offer a frictionless, highly scalable solution that removes traditional barriers to entry.”
SMS and WhatsApp continue to serve as highly reliable and widely accessible messaging services. Their near-instantaneous delivery makes them particularly effective for time-sensitive campaigns such as award show voting.
“Across numerous industries like retail, finance, travel and more, SMS and WhatsApp are established, staple channels to dependably reach customers and intended audiences,” said Goran Juršić, Chief Growth Officer at Infobip. “Telescope has built something remarkable - turning millions of viewers into active participants in real-time. Our work with Telescope is only the latest use case to display how this reliable service can be deployed for effective two way communication or through additional channels as fan expectations evolve.”
Infobip processes billions of SMS and WhatsApp messages each year. While newer channels like RCS and iMessage are gaining popularity, SMS and WhatsApp maintain strong engagement rates, high conversion, and proven ROI, remaining central to many brands’ omnichannel strategies.
According to Infobip’s 2025 Messaging Trends Report, most brands combine SMS with the most popular regional chat app, such as WhatsApp, to effectively engage targeted audiences.
The partnership demonstrates how established messaging channels can power large-scale, interactive experiences for the entertainment industry while supporting broader business communication needs.
About Infobip
Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to over 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and Izabel Jelenić.
About Telescope
Telescope Inc. is the leading provider of real-time, mass-scale fan engagement solutions for media driven, gamified second screen experiences, live events, social activations, and interactive livestreams. Backed by over 20 years of experience and unique expertise, Telescope is trusted by the world's largest entertainment and sports media properties, social platforms, and leading Fortune 500 brands to power their biggest interactive campaigns.
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