Expert.ai has released EIX-Customer Screening, a powerful new addition to its EidenAI Suite that enables banks and financial institutions to continuously monitor global media for criminal activity, investigations, or regulatory issues involving customers and counterparties – in real time and with dramatically reduced false positives.
With financial crime rising and regulatory scrutiny intensifying, traditional manual adverse media screening is no longer sustainable. EIX-Customer Screening leverages Expert.ai’s proven hybrid AI – combining natural language understanding, knowledge graphs, and generative capabilities – to deliver accurate, explainable results at enterprise scale.
The solution continuously analyzes multilingual news, corporate records, and regulatory lists to provide a true 360° risk view, enabling compliance teams to:
"With EIX-Customer Screening, we are expanding our offering for banking and financial services organizations and strengthening our position in AI-driven adverse media detection and analysis," said Andrea Ricotti, SVP Sales Director Northern Europe and Channel Development EMEA at Expert.ai. "Powerful, ready to use and easy to integrate, EIX-Customer Screening delivers tangible value by supporting compliance professionals, freeing operational resources, speeding AML processes and helping reduce reputational and regulatory risk."
Built on three decades of domain expertise and hundreds of successful deployments at-scale deployments for global banks and insurers, EIX-Customer Screening sets a new benchmark for intelligent, transparent, and responsible AI in financial crime prevention.
About Expert.ai
Expert.ai is a leading provider of enterprise artificial intelligence solutions for business value creation, listed on Euronext Growth Milan (EXAI:IM). Through the EidenAI Suite, Expert.ai delivers ready-to-use, industry-tailored AI solutions powered by a unique hybrid approach that combines natural language understanding, knowledge graphs, machine learning, and generative/agentic AI. Serving leading organizations including AXA XL, Zurich Insurance Group, Generali, Bloomberg INDG, and S&P Commodity Insights, Expert.ai helps enterprises turn unstructured language into actionable insight while ensuring transparency, control, and trust.
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