Constant Contact, the marketing platform that helps small businesses grow, today unveiled Constant Contact Teams, its tool for organizations that manage marketing across multiple locations, departments, and teams. Teams is a command center that gives leaders instant, network-wide visibility – with roll-up reporting, an actionable dashboard, and AI-powered insights that surface what needs attention across every account. The platform gives franchises, nonprofits, and other multi-location organizations replacing friction of managing marketing across dozens of accounts.
Most organizations running marketing across many locations are stuck coordinating it with tools that were never built for the multi-team structures. They face a tradeoff: give local teams freedom and lose visibility, or centralize control and slow everyone down.
Teams eliminates the tradeoff. Through a single hub, leaders see performance across their entire organization at a glance, then move into individual workspaces to get work done. Centralized governance – brand controls, approval workflows, and locked templates – lets local teams execute independently within approved guardrails. And a layer of intelligence helps leaders spot trends, catch problems early, and act faster across the whole network.
"A franchise owner or a nonprofit director with several locations has one brand and one mission to look after, and they shouldn't have to hunt through sub-accounts to find out what needs their attention," said Frank J. Vella, CEO of Constant Contact.
What's included in Teams includes actionable dashboard Hub & Workspaces for organization-wide performance, roll-up reporting aggregated views with drill into workspace, performance leaderboard side-by-side, and AI Insights AI-powered view at top of hub.
"Before, I was going account by account to see what was performing and what wasn't," said Christina Reynolds, Marketing Manager, Lift-All®. "Now the workspace lets me do that much more easily – I used to block off half a day just for reporting, and now it takes me less than an hour."
About Constant Contact
Constant Contact is the AI-powered marketing partner for small businesses, nonprofits, franchises, multi-location brands, and real estate teams. For more than 30 years, Constant Contact has helped entrepreneurs, franchise operators, and nonprofit leaders run smarter marketing. Today, it combines AI-driven content creation, intelligent audience targeting, and plain-English insights in one unified platform across email, social, SMS, and events — keeping every location, agent, or office on-brand and in sync.
