Provance has announced a planned leadership transition, with CEO Kelly Moodie set to retire effective June 30, 2026. Following her departure, Greg Singleton, currently Vice President of Sales and Marketing, will assume the role of Chief Executive Officer starting July 1, 2026.
The transition marks a significant milestone for the IT service management (ITSM) and IT asset management (ITAM) provider, which serves Microsoft-centric organizations and has experienced sustained growth under Moodie’s leadership.
Provance has confirmed a structured leadership transition that will see longtime CEO Kelly Moodie retire in mid-2026. The company highlighted her contributions in strengthening its position within the ITSM and ITAM market, particularly among Microsoft-focused enterprises.
During her tenure, Moodie is credited with guiding Provance through a period of expansion while reinforcing a culture centered on integrity, collaboration, and customer-first values.
Under Kelly Moodie’s leadership, Provance expanded its presence in the IT service management and IT asset management sectors. The company emphasized that her leadership helped solidify its reputation as a trusted provider for organizations operating within Microsoft ecosystems.
The Board of Directors and company leadership acknowledged her long-standing impact on both organizational growth and customer success.
Effective July 1, 2026, Greg Singleton will take over as Chief Executive Officer. Singleton currently serves as Vice President of Sales and Marketing and has been with the company for 14 years, contributing to sales leadership, strategic partnerships, and market expansion initiatives.
His appointment reflects continuity within the organization, as he has played a key role in scaling the company’s commercial operations and strengthening its market position.
"This is both a professional milestone and a heartfelt moment for all of us. Kelly has been an exceptional leader, mentor, and champion for me and Provance. Her legacy is one of unwavering commitment to our customers, our partners, and our people. We are grateful for everything she has built and everything she has inspired," said Greg Singleton.
He also outlined the company’s forward-looking strategy:
"As we look ahead, our focus is clear: delivering exceptional value to our customers, building on Microsoft's continued investment in next-generation technologies, and bringing practical, AI-driven capabilities to our ITSM and ITAM products. This focus positions Provance to lead with real, measurable outcomes and to drive sustained growth for our customers, partners, and employees."
Looking ahead, Provance plans to emphasize AI-enabled enhancements across its IT service management and IT asset management solutions. The company aims to align more closely with Microsoft’s evolving technology ecosystem while delivering practical, outcome-driven capabilities for enterprise customers.
This strategic direction reflects broader industry trends toward automation, AI integration, and data-driven IT operations management.
The leadership transition is structured to ensure continuity while enabling a new phase of growth. With Greg Singleton stepping into the CEO role, Provance is expected to maintain its focus on customer success while expanding its capabilities in AI-driven IT operations.
The company stated that it remains committed to supporting its customers and partners throughout the transition period and beyond.
Provance is a provider of IT service management (ITSM) and IT asset management (ITAM) solutions for Microsoft-centric organizations. The company helps enterprises manage IT operations, assets, and service delivery with a focus on efficiency, governance, and alignment with Microsoft technologies.
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