Itential, a leader in cloud-native network automation and orchestration, and Selector, a pioneer in AI-driven network operations, announced a strategic partnership on May 27, 2025, to deliver closed-loop automation for enterprise and service provider infrastructure teams. This collaboration integrates the Itential Platform with the Selector AIOps Platform to transform insights into immediate action, addressing the complexities of modern network operations.
Itential and Selector partner to deliver AI-driven closed-loop automation.
Integrates Selector’s AIOps with Itential’s orchestration for real-time action.
Supports automated port resets, compliance remediation, and service resolution.
Reduces mean time to resolution (MTTR) and eliminates manual escalations.
Showcased at Cisco Live San Diego with joint demo and scavenger hunt.
Enables autonomous, self-healing networks for hybrid environments.
The partnership between Itential and Selector addresses the critical challenge of translating network insights into actionable outcomes. Selector’s AIOps platform uses machine learning to correlate anomalies across telemetry, logs, and events, identifying root causes in real time. Itential’s platform then triggers policy-driven, automated workflows to resolve issues, update inventory, and close tickets without manual intervention. “The combination of AI-powered observability and intelligent orchestration is a game changer,” said Peter Sprygada, Chief Architect at Itential. This integration ensures seamless, secure, and fully automated operations across hybrid environments.
The Itential and Selector integration enables AI-driven, closed-loop workflows for various operational scenarios:
Automated Port Resets: Detects degraded port performance and triggers fixes without tickets.
Compliance Remediation: Identifies and corrects non-compliant configurations in real time.
Service Degradation Resolution: Surfaces root causes from noisy alerts and orchestrates resolutions across systems.
“This partnership is a big step forward for infrastructure teams,” said Kannan Kothandaraman, CEO and Co-Founder of Selector. By reducing mean time to resolution (MTTR) and eliminating manual escalations, the solution empowers teams to operate efficiently across cloud and network domains.
The joint solution tackles the growing complexity, noisy alerts, and skills gaps faced by infrastructure teams. Selector’s real-time event detection, combined with Itential’s over 1,000 integrations with tools like ServiceNow, ensures compatibility with existing IT ecosystems. The platform supports enterprises in financial services, healthcare, and communications, delivering faster service delivery and enhanced security. For example, Armstrong World Industries reduced service delivery times from days to minutes using Itential’s event-driven platform.
The integrated solution will be demonstrated at Cisco Live San Diego, with Itential and Selector hosting booths in the World of Solutions. Attendees can explore a joint demo and participate in the “Close the Loop” scavenger hunt for a chance to win prizes, including an LG TV. This showcase highlights the partnership’s vision of moving toward fully autonomous, self-healing networks.
This partnership between Itential and Selector sets a new standard for AI-driven network operations, combining real-time observability with intelligent orchestration to deliver faster, smarter, and fully automated infrastructure management. By closing the gap between detection and resolution, the collaboration empowers organizations to achieve scalable, secure, and efficient network operations.
Selector delivers AI-powered observability and event correlation for enterprises and service providers. The platform ingests data from logs, metrics, and events to provide real-time insights and actionable intelligence across infrastructure, networks, and applications.
Itential simplifies and accelerates network and infrastructure automation. Purpose-built for enterprise and service provider environments, the Itential Platform enables teams to design, orchestrate, and execute end-to-end workflows across any domain, any vendor, and any environment — all with full compliance and control.
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