UKG, the AI-first Workforce Operating Platform for HR, payroll, and workforce management, has announced the beta availability of UKG in Claude, bringing together Claude, Anthropic's AI assistant, with UKG's deep knowledge of how businesses run their workforce operations. The goal is to help organizations move from asking AI questions to making better decisions and getting work done.
UKG has announced the beta availability of UKG in Claude, connecting Claude with UKG's workforce AI platform.
UKG in Claude uses a connector built on Model Context Protocol, an open standard for connecting AI to business systems.
It uses the same foundation behind the next generation of UKG Bryte.
Leaders can ask workforce questions in plain language, and Claude answers using the company's own UKG data, explaining what changed, why, and where.
Claude follows the permissions and rules the company already has in UKG, and the leader makes the final call.
The offering is built for leaders who make workforce decisions affecting costs, retention, and growth, such as a COO overseeing 500 locations or a CHRO responsible for hundreds of thousands of employees.
"The frontline drives the top line, and workforce turnover can take a huge bite out of the bottom line. For CEOs, that's not just an HR problem. It's a business problem," said Jennifer Morgan, CEO at UKG. "Workers want more flexibility and control, while businesses need to attract and keep great people. With UKG in Claude, we're bringing AI into the everyday workforce decisions that can help companies grow, cut costs, and make work better for their people."
"The most powerful applications of AI will combine advanced reasoning with a deep understanding of how businesses actually work," said Mike Boufford, Head of People Products at Anthropic. "With UKG in Claude, a leader can get answers without waiting days for a report. They ask a question in plain language, and Claude works through the company's own UKG data to explain what changed, why, and where. Claude follows the permissions and rules the company already has in UKG, and the leader makes the call."
UKG has spent nearly 50 years helping businesses manage and support their frontline employees. Now, Claude brings a new way to use that expertise, helping leaders see what's happening across their workforce, understand their options, and take action faster.
Imagine a COO overseeing 500 locations. Each has different staffing needs, labor costs, and day-to-day challenges. With UKG in Claude, that leader can ask a question like why overtime spiked across one region. Claude pulls the answer from UKG's workforce data, reasons across schedules, hours, pay rules, and labor policies. It then explains what may be driving the change, which locations and roles are affected, and what actions UKG's platform allows within the organization's rules. The leader makes the call with the full picture in front of them instead of waiting days for a report.
Or consider a CHRO responsible for hundreds of thousands of employees. UKG in Claude can help that leader better understand workforce trends, identify potential problems, and explore ways to improve retention and employee experiences.
The benefits don't stop with the executives using Claude. Better decisions can mean more predictable schedules, fewer disruptions, and managers with more time to support their teams. Customers then benefit from better service.
Businesses shouldn't have to start over every time a new AI tool comes along. They should be able to build on the information, business rules, and systems they already trust.
Now in beta, UKG in Claude connects Claude with UKG's workforce AI platform through a connector built on Model Context Protocol, an open standard for connecting AI to business systems. It uses the same foundation behind the next generation of UKG Bryte, helping businesses ask workforce questions in natural language, using their own workforce data, then taking supported action.
The opportunity goes beyond another AI application: it's making the intelligence businesses already depend on more useful wherever work happens.
"What if you could get work done without ever opening the software that makes it happen?" said Suresh Vittal, Executive Vice President and Chief Product Officer at UKG. "That's the benefit for customers with our extensible AI strategy. People will increasingly use AI tools like Claude to ask for what they need, while UKG underpins the entire system to understand the request, follow business rules, and get the work done."
About UKG
UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce intelligence into real-time decisions around staffing, pay, compliance, and productivity, enabling every worker to confidently take action as work happens. That's why more than 80,000 organizations worldwide trust UKG to run their workforce — not just manage it.
