SPS North America Inc. has been awarded the Most Innovative Company of the Year (2,500+ employees), receiving the prestigious Gold Stevie® Award at the 24th Annual American Business Awards®. The recognition highlights SPS's role in redefining the enterprise workplace through its "Connected Workplace" model—a strategic framework that integrates people, process, and technology to support hybrid, onsite, and remote environments. As organizations face increasing pressure to modernize physical and digital workspaces, SPS has emerged as a leader in delivering scalable, AI-enabled solutions that drive both operational agility and employee satisfaction.
Top Recognition: Gold-level winner of "Most Innovative Company of the Year" at the 2026 American Business Awards®.
The Connected Workplace: A next-generation model combining hospitality-driven service with AI-enabled workflows and advanced analytics.
SPS Nexus: An omnichannel platform that unifies disparate client systems into a single, data-connected user experience.
Performance Metrics: Boasts a world-class Net Promoter Score (NPS) of 80 and a 95% enterprise client retention rate.
Service Excellence: 100% of client-facing staff complete the "Elevate" hospitality training program, supported by Lean Six Sigma methodologies.
Global Reach: SPS North America operates in over 120 cities, providing Enterprise Workplace and Technology Business Solutions.
The award specifically validates the success of the SPS Connected Workplace model. Unlike traditional office management, this framework treats the workplace as a dynamic ecosystem. By leveraging SPS Nexus, the company provides a centralized digital interface for workplace operations, document workflows, and enterprise support. This allows organizations to move away from fragmented systems and toward a unified model where data-driven insights inform real-time improvements in efficiency and hospitality.
"Innovation at SPS is focused on helping clients improve performance, elevate workplace operations, and enhance employee experience," stated Dan Moscatiello, CEO North America and Head of Global Enterprise Workplace Solutions. "Being named Most Innovative Company of the Year... is a strong validation of SPS commitment to developing solutions that redefine the enterprise workplace."
SPS’s approach is defined by a blend of "high-tech" and "high-touch." While AI and analytics power the backend, the "Elevate" training program ensures that the human element of workplace service remains a priority. This dual focus has resulted in significant measurable success since 2024, characterized by industry-leading retention and satisfaction scores. By utilizing a "closed-loop" performance measurement system, SPS ensures that every workplace interaction is tracked and optimized for continuous improvement.
"Organizations across the United States continue to set a high standard for innovation and performance," said Maggie Miller, President of the Stevie Awards. "The breadth and quality of nominations submitted to The 2026 American Business Awards reflect a dynamic and competitive business environment... We congratulate all of this year's Stevie Award winners."
About SPS
SPS is a leading technology-driven business transformation company. Headquartered in Zurich, Switzerland, with major operations in North America, SPS empowers organizations to adopt modern work concepts through innovative Enterprise Workplace Solutions and Technology Business Solutions. Operating in more than 20 countries with over 8,000 employees, SPS focuses on clients in highly regulated sectors including banking, insurance, and healthcare.
About the Stevie Awards The American Business Awards® are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
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