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Legion Technologies has launched a major update with over 90 new product features designed to advance AI-powered workforce management for hourly employees. The release focuses on moving from insights to autonomous decision-making, introducing next-generation AI Assistants and enhanced tools for labor planning. This innovation reinforces Legion's employee-centric approach, aiming to optimize labor efficiency while improving key metrics like employee retention, satisfaction, and on-the-job productivity at an enterprise scale.
Legion announces over 90 new AI-powered features for its workforce management (WFM) platform.
The release introduces next-generation AI Assistants for multidimensional analysis and automated decision-making.
New Labor Planning capabilities enable complex scenario modeling and what-if analysis.
Legion's approach focuses on automating intelligent labor decisions without sacrificing employee experience.
Customers using its full Employee Engagement Suite see a 33% average improvement in retention.
The company was an NRF VIP Award finalist and is on the Inc. 5000 for the fourth consecutive year.
The core of this update is a shift from AI that provides recommendations to AI that autonomously executes intelligent labor decisions. Legion's platform is engineered to analyze demand signals, labor constraints, policies, and historical data to make real-time adjustments to forecasting and scheduling. This automation is designed to handle complexity at scale, freeing managers from manual processes. “Retailers don't need AI in workforce management to give them answers; they need it to make more informed decisions and automate the right processes intelligently,” said Sanish Mondkar, CEO and founder of Legion.
A standout innovation is the new generation of Legion AI Assistants. These go beyond simple chat interfaces to perform deep, multidimensional analysis. They can explain why a schedule changed, detail the trade-offs involved, and model the impact of alternative decisions on cost, coverage, compliance, and employee experience. Complementing this is the new Labor Planning module, which allows for sophisticated scenario modeling and what-if analysis, keeping plans in a closed loop with real-time execution for continuous adaptation.
Legion’s updates are grounded in a proven track record of delivering measurable results. The company reports that customers activating its full Employee Engagement Suite—including schedule empowerment, on-demand pay, and self-service—have achieved an average 33% improvement in employee retention and an 11% improvement in Net Promoter Score (NPS). The platform's mobile app boasts an 88% weekly usage rate, indicating high employee adoption. These outcomes are supported by the analysis of data from over 2 million platform users.
This product expansion caps a year of significant momentum for Legion. The company achieved a 216% increase in revenue in 2025, securing its place on the Inc. 5000 and Deloitte Fast 500 lists for the fourth consecutive year. Its solution is now live in 35 countries, with recent expansion in Europe. The wave of innovation also earned Legion 11 industry awards in 2025 and a finalist position in the 2026 NRF VIP Awards, solidifying its position as a leader in AI-driven workforce management.
By integrating advanced AI automation with a steadfast focus on the employee experience, Legion's latest release aims to resolve the traditional tension between labor efficiency and worker satisfaction. The platform provides the tools for businesses to make every hour more productive while fostering a more engaged and stable workforce, positioning intelligent labor management as a direct contributor to operational resilience and profitability.
About Legion Technologies
Legion Technologies delivers the industry’s most innovative workforce management platform, enabling businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-native Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. Backed by Riverwood Capital, Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, Legion is recognized as one of the fastest-growing private companies in America according to the Inc. 5000 and the Deloitte 500 rankings for four consecutive years.
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