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Paycom Software, Inc., a leading provider of comprehensive, cloud-based human capital management software, today announced the immediate promotion of Shane Hadlock to President and Chief Client Officer. In this expanded role, Hadlock will oversee strategic operations, cross-functional alignment, and the ongoing execution of Paycom’s innovative full-solution automation strategy.
Hadlock’s new responsibilities position him to further integrate Paycom’s client-focused approach with its operational excellence. By driving cross-functional collaboration and scaling execution, he will help accelerate the delivery of advanced automation features that simplify HR and payroll processes for clients. This includes leveraging Paycom’s proprietary AI engine, IWant™, to provide instant, accurate employee data access and seamless user experiences from hire to retire.
Hadlock has spent nearly 14 years at Paycom, advancing through various leadership positions that shaped client service excellence and expanded the company’s IT infrastructure. His contributions have consistently strengthened Paycom’s ability to innovate and deliver value in the competitive HCM market. Before joining Paycom, Hadlock built extensive expertise during a decade at Hertz, where he managed enterprise systems implementations, led operational transformations, and developed customer-centric technology strategies.
“Shane has been instrumental in driving meaningful outcomes for our clients and our business, and he consistently demonstrates strong leadership and an unwavering commitment to operational excellence,” said Chad Richison, Paycom founder and CEO. “His ability to unify teams, strengthen processes and execute at scale has positioned Paycom for long-term growth as we continue delivering even more ROI to our clients.”
“I’m honored to step into this role and continue working alongside our clients, employees and stakeholders,” said Hadlock. “Paycom’s commitment to innovation and automation is unmatched, and I look forward to helping drive our mission as we scale and deliver even more value to the businesses we serve.”
This promotion reinforces Paycom’s focus on leadership continuity and client-centric innovation. With Hadlock’s deep institutional knowledge and proven ability to execute at scale, Paycom is well-positioned to expand its impact in the HCM industry, continuing to simplify business operations and enhance employee experiences through automated, AI-driven technology.
About Paycom
Paycom Software, Inc. simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant™, Paycom provides instant and accurate access to employee data without having to navigate or learn the software. For over 25 years, Paycom has been recognized for its innovative technology and workplace culture while serving businesses of all sizes in the U.S. and internationally.
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