HiBob, the company behind Bob - the AI-powered people management platform - has earned top rankings in the fully licensed 2025–2026 Sapient Insights Mid-Market Voice of the Customer (VOC) Report. HiBob secured #1 positions in both User Experience (UX) and Vendor Satisfaction (VS) across three critical categories: Core HRMS, Performance Management, and HR Service Delivery – Content.
Quick Intel
The Sapient Insights report, based on extensive customer feedback, underscores HiBob’s rapid rise and influence in the mid-market HR technology space. Buyers increasingly expect flexible, intuitive platforms that deliver measurable value without complexity.
“HiBob achieved outstanding results in the 2025-2026 Annual HR Systems Survey, Voice of the Customer report, securing 8 Mid-Market top rankings based on customer feedback,” said Stacey Harris, Chief Research Officer and Managing Partner at Sapient Insights Group. “HiBob’s rapid rise in the mid-market HR technology space reflects both its growing influence and the expectations buyers now have for modern, global HRMS platforms.”
Ronni Zehavi, CEO and Co-Founder of HiBob, said: “These results highlight a tremendous market opportunity. Organizations are choosing HiBob for our modern experience, our flexibility, and our deep commitment to people-centric workplaces. With this recognition, we’re seizing the moment to build a unified message that clearly positions HiBob as the leading HRMS for mid-market companies. As buyers increasingly rely on trusted, data-driven evaluations, we have a powerful chance to sharpen our story and elevate the proof points that matter most.”
Bob, HiBob’s modular HCM platform, combines AI-driven capabilities with a consumer-grade interface to streamline HR, payroll, and finance operations. It supports distributed teams by accelerating hiring, improving retention, enabling upskilling, and enhancing the employee experience through integrated analytics and engagement tools.
About HiBob
HiBob is leading the way in HR innovation with its award-winning HCM platform, Bob—an AI-powered, modular solution that transforms how modern businesses manage their people. Built for today’s distributed, fast-moving workforces, Bob enables companies to streamline HR, payroll, and finance operations through integrated capabilities that are both powerful and easy to use. Designed to meet the needs of growing multinational businesses, Bob helps accelerate hiring, improve retention, upskill talent, and elevate the overall employee experience. Its flexible architecture and robust analytics support agility and insight at scale, while its consumer-grade interface encourages everyday engagement and community building.
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