ExtensisHR has appointed HR technology and operations veteran Jen Morrow as its new President and Chief Operating Officer. This key leadership addition is designed to accelerate the company's next phase of growth by scaling a tech-enabled, human-centered service model for small and medium-sized businesses (SMBs) and strengthening its national advisor and broker partnerships.
ExtensisHR appoints Jen Morrow as President and Chief Operating Officer (COO).
Morrow brings deep HCM, operational transformation, and service scaling expertise.
She will oversee day-to-day operations and strategic execution across the national platform.
Her focus is blending modern technology with a people-first approach to service.
A key priority is strengthening the company's ecosystem of advisor and broker partners.
The move aims to elevate service standards and client outcomes for SMBs nationwide.
In her new role, Morrow will be responsible for ExtensisHR's day-to-day operations, leading the execution of strategic priorities, and scaling service excellence. She is recognized for building operating models that successfully integrate modern technology platforms with a human-centric approach to deliver exceptional experiences for employees, employers, and channel partners.
CEO Blake Morris emphasized the strategic alignment of the appointment. “Jen is a highly accomplished operator and an exceptional leader,” said Morris. “She brings the rare combination of operational rigor, service empathy, and technology fluency that aligns perfectly with where ExtensisHR is headed. As we continue to scale, Jen’s leadership will be instrumental in elevating our service standards and strengthening the value we deliver to clients and partners.”
Morrow's vision centers on using technology to simplify HR complexity without sacrificing the human connection that is critical to employee experience and client relationships. “I am excited to join ExtensisHR at such an important moment in the Company’s evolution,” said Jen Morrow. “ExtensisHR has a strong foundation built on service and trust. Our opportunity is to raise the bar even higher using technology to simplify complexity while preserving the human connection that defines a great employee experience.”
A significant part of her mandate involves deepening relationships with the advisor and broker network that serves as a critical channel to SMB clients. Morrow highlighted the importance of this ecosystem, stating she “deeply appreciate[s] the role advisors and brokers play for small- and mid-sized businesses. By continuing to invest in our partner ecosystem, we can unlock even greater value for employers, employees, and the advisors who support them.”
ExtensisHR serves thousands of businesses through this partner network. Under Morrow's leadership, the company plans to enhance its support for advisors through dedicated partner enablement programs, data-driven tools, and collaborative go-to-market models designed to improve ease of doing business and drive superior client outcomes.
This executive appointment positions ExtensisHR to refine its operating model and amplify its value proposition. By combining Morrow's expertise in HCM transformation with the company's established service foundation, ExtensisHR aims to deliver more impactful, scalable, and partner-friendly HR outsourcing solutions to the SMB market.
About ExtensisHR
Founded in 1997, ExtensisHR is a leading national Certified Professional Employer Organization (PEO) and HR Outsourcing (HRO) solution provider, focused on delivering exceptional customer service. We specialize in tailored HR solutions for small- and medium-sized businesses, with a comprehensive human resources portfolio including employee benefits, payroll and tax, Work Anywhere® technology, risk and compliance, employee management, recruiting, and more.
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