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  • Alight Ranks Top 5 in HR Tech for User Experience & Satisfaction
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Alight Ranks Top 5 in HR Tech for User Experience & Satisfaction


Alight Ranks Top 5 in HR Tech for User Experience & Satisfaction
  • by: Source Logo
  • |
  • November 19, 2025

Independent validation has recognized a leader in the human capital technology space for its superior platform and client partnerships. Alight Inc., a leading cloud-based human capital and technology services provider, has earned top 5 rankings in the prestigious 2025 Sapient Insights Group HR Systems Survey Report. The company was placed in the top 5 for both User Experience and Vendor Satisfaction in the enterprise category, highlighting its strength in delivering technology that creates meaningful benefits experiences for employees and drives business success.

Quick Intel

  • Alight secured top 5 rankings in the 2025 Sapient Insights HR Systems Survey Report.

  • The company was recognized for User Experience and Vendor Satisfaction in the enterprise category.

  • The report is a comprehensive, objective study based on feedback from 4,670 organizations.

  • User feedback highlighted Alight's compliance reliability, analytics, and engagement tools.

  • The recognition underscores the value of the Alight Worklife® platform for large employers.

  • Alight's own research links comprehensive benefits to a 20-point higher employee experience score.

Independent Validation of Platform Excellence

The Sapient Insights HR Systems Survey is the longest-running and most comprehensive study of its kind, known for being completely objective and non-sponsored. The 2025 report gathered data from HR professionals representing 4,670 organizations worldwide, referencing 1,000 technology vendors. Alight's high placement, particularly in the competitive enterprise category, serves as a powerful third-party endorsement of its platform and client-centric approach. "Alight stands out as a top performer in the 28th Annual Sapient Insights HR Systems Survey," said Stacey Harris, Chief Research Officer at Sapient Insights Group.

Driving Value Through Partnership and Technology

User comments cited in the report praised Alight's combination of reliable compliance tools, advanced analytics, and personalized engagement capabilities. The platform's ability to help clients navigate complex benefits strategies and leverage robust wellness resources was noted as a key differentiator. This aligns with Alight's mission to unify the benefits ecosystem to build a healthy and financially secure workforce. The recognition reflects a partnership model where Alight works collaboratively with clients to achieve long-term success. "We are honored to be recognized by the Sapient Insights Group for our commitment to delivering exceptional user experiences and being a trusted partner to our clients," said Rob Sturrus, Chief Client Officer at Alight.

Linking Technology to Employee Wellbeing and Business Outcomes

The value of a superior benefits platform is further supported by Alight's own research. According to the company's 2025 Employee Mindset Study, 64% of employees with comprehensive workplace benefits report an exceptional employee experience. This is 20 points higher than those without comprehensive benefits, highlighting the critical role that integrated support systems play in overall employee wellbeing and engagement. By providing a platform that simplifies benefits management, Alight helps employers directly impact the employee experience, which in turn drives productivity and retention.

These top 5 rankings from Sapient Insights confirm that Alight's focus on user-centric design and strong client partnerships is delivering measurable value. As employers increasingly seek technology that supports both operational efficiency and employee wellbeing, Alight's position as a top-tier vendor underscores its role as a strategic partner in the evolving landscape of human capital management.

About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider for many of the world’s largest organizations and 35 million people and dependents. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife® platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life’s most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity.

  • AlightHR TechSapient InsightsEmployee BenefitsUser Experience
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