Visier, a leader in workforce analytics and AI-powered workforce intelligence solutions, has appointed Jen Glass as Vice President of Customer Solutions. The appointment reflects the company’s continued focus on expanding its customer-centric strategy and strengthening the delivery and support capabilities behind its Visier Workforce AI platform.
Glass will join Visier’s executive leadership team and management board, where she will oversee the Customer Solutions & Success Organization. Her role will focus on advancing Visier’s solution-led approach to customer engagement, implementation, and long-term enterprise success.
Jen Glass joins Visier with decades of experience across software development, management consulting, and SaaS go-to-market leadership. Throughout her career, she has built and scaled consulting and transformation teams while helping organizations expand into new geographic markets.
Her experience spans enterprise technology platforms including Anaplan, Pigment, and Workday, positioning her with deep expertise in workforce planning and HR technology. At Visier, she will focus on helping the company evolve how it supports and partners with customers adopting Workforce AI solutions.
"It's thrilling to join Visier at such a pivotal moment in the company's journey," said Glass. "What drew me here is the opportunity to help truly make the customer the center of our universe in an even bigger way. We're going to continuously evolve how we go to market, how we deliver ongoing support, and how we nurture and partner with every customer to drive real, measurable outcomes for some of these biggest enterprises in the world. Customers are at the core of everything Visier does, and our mission is one we are excited to hyperfocus on even more."
As part of Visier’s senior leadership team, Glass will collaborate with cross-functional departments to support the company’s long-term strategic transformation initiatives. The company aims to further strengthen its Workforce AI offerings while enabling organizations to make more informed workforce decisions using analytics and contextual intelligence.
Visier’s leadership emphasized that Glass’ operational expertise and customer transformation background align closely with the company’s future growth strategy.
"Jen brings exactly the blend of customer success and transformation experiences Visier needed to drive for our five-year plan," said Steve Holder, Chief Operating Officer at Visier. "Her ability to combine strategic vision with hands-on execution will be invaluable as we deepen our commitment to building out Workforce AI solutions for our customers."
The appointment highlights Visier’s continued investment in customer success, workforce intelligence, and enterprise AI transformation as organizations increasingly prioritize data-driven workforce planning and people analytics strategies.
Learn more about Visier at visier.com.
About Visier
Visier Workforce AI gives leaders, business executives, and managers, the trusted insights and contextual guidance to make confident workforce decisions and lead workforce transformation at scale. The company's award-winning technology expands beyond analytics, connecting insights to action during the workforce decision moments that matter most to an organization.
Our mission is to help businesses lead with insight at scale while continuously transforming in a rapidly changing workforce landscape.
Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries—including enterprises like Dick's Sporting Goods, Domino's Pizza, Experian, Amgen, eBay, and Ford Motor Company.
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