TeamViewer has been ranked #2 on G2's 2026 Best IT Infrastructure Software list as part of the annual Best Software Awards. This recognition, driven by authentic customer reviews and market presence data, highlights TeamViewer's strong performance and customer trust in delivering advanced digital workplace solutions for complex IT environments.
Quick Intel
TeamViewer's #2 placement in G2's 2026 Best Software Awards underscores its leadership in IT infrastructure solutions amid rising complexity in digital workplaces. As enterprises manage diverse endpoints across hybrid environments, TeamViewer's platform stands out for combining secure remote access with real-time observability and AI capabilities.
Driving AI-Powered Innovation Through the TeamViewer ONE platform, the company integrates proprietary data from remote connectivity and observability to enable AI-driven automation at the edge. This approach supports governance, execution, and intelligent decision-making, helping organizations move toward proactive and autonomous endpoint management.
Customer-Centric Recognition G2's rankings rely on genuine user feedback, making this achievement a direct reflection of customer satisfaction and trust. TeamViewer's solutions empower IT teams to prevent disruptions, manage complex device landscapes, and enhance processes with augmented reality and AI integrations.
Industry Context and Future Outlook As buyers increasingly use AI-driven research for software discovery, credible customer validation becomes essential. TeamViewer's high ranking provides objective proof of value, positioning it strongly in the evolving landscape of digital transformation, hybrid work, and skilled labor challenges.
"We are proud to be recognized as a leader in G2's 2026 Best Software Awards," said Debbie Lillitos, Chief Customer Officer at TeamViewer. "Because these rankings are based on verified customer reviews, they directly reflect the experience and trust of the organizations we serve with market-leading products and innovation. Our focus remains on delivering technology that enables AI-driven automation and helps organizations evolve from reactive IT management toward autonomous operations at scale."
"As buyers increasingly shift to AI-driven research to discover software solutions, being recommended in the 'answer moment' must be earned with credible proof," said Godard Abel, co-founder and CEO at G2. "Our Best Software Awards are grounded in trusted data from authentic customer reviews. They not only give buyers an objective, reliable guide to the products that help teams do their best work, but they're also the proof AI search platforms rely on when sourcing answers."
About TeamViewer
TeamViewer provides a Digital Workplace platform that connects people with technology – enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 635,000 customers across industries rely on TeamViewer to optimize their digital workplaces - from small to medium sized businesses to the world's largest enterprises - empowering both desk-based employees and frontline workers. Organizations use TeamViewer's solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance - leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis and the rise of new technologies, TeamViewer's solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.
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