HiBob, the company behind the AI-powered people management platform Bob, has achieved top performance in the fully licensed 2025 - 2026 Sapient Insights Mid-Market Voice of the Customer (VOC) Report. HiBob secured #1 rankings for both User Experience (UX) and Vendor Satisfaction (VS) in three key categories - Core HRMS, Performance Management, and HR Service Delivery - Content - resulting in eight #1 mid-market rankings based entirely on customer feedback.
Quick Intel
HiBob's standout results in the Sapient Insights report demonstrate its rapid ascent and strong alignment with mid-market priorities for modern, global, and user-centric HR technology. The rankings, derived solely from customer responses, underscore HiBob's ability to deliver intuitive experiences and high satisfaction in critical HR functions.
"HiBob achieved outstanding results in the 2025–2026 Annual HR Systems Survey, Voice of the Customer report, securing eight mid-market top rankings based on customer feedback," said Stacey Harris, Chief Research Officer and Managing Partner at Sapient Insights Group. "HiBob's rapid rise in the mid-market HR technology space reflects both its growing influence and the expectations buyers now have for modern, global HRMS platforms."
The report highlights HiBob's exceptional user experience and vendor reliability, with customers praising the platform's ease of use, configurability, and focus on supporting people-centric workplaces. These attributes position HiBob favorably as organizations seek flexible, AI-enhanced solutions to manage distributed teams and drive engagement.
"These results highlight a tremendous market opportunity. Organizations are choosing HiBob for our modern experience, flexibility, and deep commitment to people-centric workplaces. As buyers increasingly rely on trusted, data-driven evaluations, this recognition strengthens our position as the leading HRMS for mid-market companies," said Ronni Zehavi, CEO and Co-Founder of HiBob.
About HiBob
HiBob is transforming how modern businesses manage their people with Bob—its award-winning, AI-powered HR platform. Designed for distributed workforces and fast-moving companies, Bob helps streamline HR, payroll, and finance operations. Over 4,400 companies worldwide trust Bob to improve employee engagement, simplify operations, and drive business growth.
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