bswift has expanded its suite of dedicated data tools with the launch of new dashboards designed to provide employers with accessible insights into healthcare spending. As organizations face increasing pressure from escalating insurance premiums, these tools aim to simplify the identification of cost-saving opportunities. By moving away from manual spreadsheet-based reporting, benefits teams can now leverage real-time signals to refine communication strategies and improve overall plan alignment.
New dashboards provide near real-time visibility into enrollment activity and multi-year adoption trends.
The tools integrate with Emma EnrollPro to capture how employees evaluate coverage options and make trade-offs.
The technology acts as a high-participation alternative to traditional employee surveys by tracking live decision-making.
Emma Intelligence, an AI-native engine, powers the decision support and analytics across the bswift ecosystem.
The initiative follows research showing average family coverage premiums reached nearly $27,000 in 2025.
The solution is currently available to all bswift benefits administration clients to help drive cost discipline.
According to the latest research from the Kaiser Family Foundation, average annual premiums for family coverage reached nearly $27,000 in 2025. Employers are under escalating pressure to gain clearer insight into real-world benefits usage, including how benefits are understood and experienced by employees—and where confusion, friction, and service demand create avoidable cost.
The new bswift dashboards focus on key areas that directly influence utilization patterns, administrative cost, and long-term benefits spend. They bring together near real-time visibility during annual enrollment with structured insight into what employees value and how they evaluate coverage options—so employers can make targeted adjustments to plan design and engagement strategy.
"As costs rise, clients need constant optimization—not static reports," said Ted Bloomberg, CEO, bswift. "These dashboards are part of our ongoing investment in tools that help employers spot issues faster and run their benefits program with tighter cost discipline."
Employers can track enrollment activity and adoption in near real time during the annual enrollment window, allowing them to adjust communications and engagement efforts while decisions are still being made.
After enrollment, the dashboard provides multi-year trend analysis to identify shifts in plan selection, adoption patterns, and participation over time. These insights support more informed plan design decisions and targeted cost optimization strategies.
"Cost control in benefits doesn't come from a single headline metric," said Matt Waldrup, EVP, Product, bswift. "It comes from understanding how employees make trade-offs, where confusion leads to inefficiency, what's driving avoidable service demand, and how small design or communication changes can influence utilization over time. These dashboards are built to surface those signals."
This dashboard provides aggregated insight into employee interactions with Emma EnrollPro, bswift's decision support experience powered by AI-native Emma Intelligence. As employees answer guided questions about their needs and preferences, employers gain structured visibility into how employees evaluate coverage options and what factors influence their decisions.
Because these insights are captured during the decision-making process, the dashboard functions as a high-participation, always-on alternative to traditional employee surveys. Employers can better understand employee priorities, identify gaps in benefits understanding, and refine plan offerings and communications to steer employees toward more appropriate and cost-effective choices.
Emma Intelligence is bswift's AI-native technology, embedded across the bswift ecosystem to address concrete, real-world benefits and service challenges. It powers experiences such as guided enrollment and decision support, benefits support chat, analytics and insights, and service tools that help teams resolve issues faster and more consistently. Emma Intelligence is grounded in bswift's Mindful AI, the principles that guide how bswift designs and deploys AI-native technology: augment humans, protect privacy by default, deploy only what's defensible, and stay future-ready as AI evolves.
The new dashboards are currently available to bswift benefits administration clients, marking a significant step in the company's commitment to data-driven benefits management. By providing a clearer picture of employee behavior and plan performance, bswift enables organizations to maintain tighter fiscal control while ensuring employees have access to the most appropriate coverage for their needs.
bswift LLC is a leading provider of cloud-based benefits technology and employee engagement solutions. Known for continuous innovation and our people-first culture, we enable clients to deliver rewarding experiences that maximize engagement, simplify benefits navigation, and optimize utilization. Our flexible, highly scalable platform offers personalized online enrollment, interactive decision support, AI-native benefits support, ACA compliance reporting, and custom communications.
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