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  • Payments & Wallets

Worldpay to Unlock New Commerce Channels with OpenAI Protocol


Worldpay to Unlock New Commerce Channels with OpenAI Protocol
  • by: Source Logo
  • |
  • October 29, 2025

The rise of AI-powered shopping requires a secure and seamless payment infrastructure to scale. Worldpay, a global leader in payment technology, has announced its support for the Agentic Commerce Protocol (ACP), an open standard developed by OpenAI. This integration will allow U.S.-based ChatGPT users to shop directly from participating Worldpay merchants, unlocking new commerce channels through AI agents.

Quick Intel

  • Worldpay will support OpenAI's Agentic Commerce Protocol (ACP).

  • This enables U.S. ChatGPT users to shop directly from Worldpay merchants.

  • Worldpay's credential management ensures secure, acquirer-agnostic payments.

  • The solution automatically updates payment credentials to reduce failed transactions.

  • The goal is to reduce technical barriers for merchants adopting AI commerce.

  • This provides a foundation for multi-agent interoperability across platforms.

Building Trust and Security for Agentic Commerce

For AI-driven commerce to achieve mass adoption, the underlying payment process must be as secure and reliable as traditional e-commerce. Worldpay's role in this new framework is to provide its advanced credential management and fraud prevention tools. This ensures consumer payment data is protected and kept up-to-date, which is critical for minimizing failed transactions in automated environments.

A Merchant-Centric Approach to AI Adoption

Cindy Turner, chief product officer at Worldpay, emphasized the need for trust and scalability, stating, “For agentic commerce to truly scale, it must deliver seamless, secure payments that both consumers and merchants can trust. Our credential management doesn’t just keep payment data safe — it keeps it up to date to mitigate failed transactions. By integrating with OpenAI’s Agentic Commerce Protocol, we’re empowering merchants to stay ahead as AI transforms the shopping experience.”

Worldpay is taking a merchant-centric approach, ensuring that integration with emerging frameworks like ACP is as seamless as possible. By enabling effortless onboarding regardless of a merchant's current payment processor, Worldpay aims to reduce technical barriers and accelerate the adoption of AI-powered shopping experiences.

Future-Proofing Commerce for an AI-Driven Ecosystem

This strategic move positions Worldpay at the forefront of the next wave of commerce innovation. The company is building for an ecosystem of AI agents, leveraging open frameworks to provide merchants with the foundational payment technology they need to compete. This future-proof approach ensures that businesses can meet consumers wherever they are, as agent-led commerce continues to evolve and define new shopping paradigms.

About Worldpay

Worldpay is an industry leading payments technology and solutions company with unique capabilities to power omni-commerce across the globe. Our processing solutions allow businesses of all sizes to take, make and manage payments in-person and online from anywhere in the world. Annually, we process over 50 billion transactions across 174 countries and 135 currencies. We help our customers become more efficient, more secure and more successful.

  • AI CommercePaymentsOpen AIWorldpayFin Tech
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