SWIVEL, a leading fintech company and subsidiary of SWBC, has announced the appointment of Jenna Cantwell as its new Chief Operating Officer. This strategic hire strengthens the company's leadership team with a veteran executive from the financial services and software industry, positioning SWIVEL for enhanced operational excellence and enterprise growth.
Fintech company SWIVEL appoints Jenna Cantwell as Chief Operating Officer.
Cantwell brings extensive experience from Meta and USAA in payments and risk.
She recently led systems for Integrity, Legal, and Compliance Operations at Meta.
This hire aims to guide SWIVEL's continued vision for growth and operational excellence.
SWIVEL was recently named a finalist for the Finovate Awards 2025.
The company provides integrated payment solutions for financial and education sectors.
Jenna Cantwell brings a wealth of proven expertise in critical areas such as operations, payments, risk, and compliance to her new role. Her background includes leadership positions at major technology and financial institutions. Most recently at Meta, she led systems and tooling for Integrity, Legal, and Compliance Operations, and previously oversaw Global Payment Operations. Prior to that, she served as Director of Risk Management at USAA, managing second-line risk programs.
Cantwell's appointment comes at a pivotal time for SWIVEL as the company continues to execute its growth strategy. Her experience in leading large, cross-functional and international teams is seen as a key asset for scaling operations. Amanda Crocker, President of SWIVEL, commented on the appointment, stating, “Jenna is a proven executive who has successfully led large cross-functional and international teams, making her uniquely qualified for her new role as SWIVEL COO. She joins us at an exciting time in our organization’s history, and we look forward to working closely with her to help guide our continued vision for growth.”
SWIVEL, recently named a Finovate Awards 2025 finalist for "Best Enterprise Payments Solution," provides integrated payment platforms for financial institutions, businesses, and schools. The addition of a COO with Cantwell's specific expertise in payments and risk management underscores the company's focus on delivering secure, seamless, and modern payment experiences. Her leadership is expected to be instrumental in streamlining operations and supporting the company's expanding client base.
The appointment of Jenna Cantwell signals SWIVEL's commitment to strengthening its operational foundation with top-tier talent. Her blend of experience from both the tech and traditional financial sectors equips her to navigate the complexities of the fintech landscape and drive the company's strategic objectives forward.
About SWIVEL
SWIVEL®, an SWBC company, offers an integrated platform that simplifies the use of Apple Pay®, Debit, Credit, and ACH for payments. The platform serves over 2,000 clients, including financial institutions, K-12 education institutions, and the software companies that support them. SWIVEL integrates with existing systems to manage payments, streamline operations, and provide user engagement tools. With tailored risk management controls for each transaction, SWIVEL helps businesses maintain compliance and improve payment processes. The company is a wholly owned subsidiary of SWBC, headquartered in San Antonio, Texas.
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