Overtime and Authvia have announced a strategic partnership aimed at transforming the accounts receivable experience by combining artificial intelligence with conversational payment technology. The collaboration integrates AI-powered customer engagement with secure embedded digital payments, enabling organizations across collections, financial services, and healthcare to simplify payment processes, improve recovery rates, and deliver a more seamless consumer experience.
The strategic partnership combines Overtime's AI-native receivables platform with Authvia's conversational payment orchestration technology to create an end-to-end accounts receivable solution. The integration enables organizations to engage consumers through AI voice, SMS, and digital communication channels while allowing secure payments to be completed within the same interaction.
As consumer expectations continue to shift toward more flexible and convenient payment experiences, the combined platform aims to remove unnecessary friction from the collections process. By connecting customer conversations directly with payment capabilities, organizations can simplify the payment journey while improving engagement and operational efficiency.
As part of the partnership, Overtime will integrate Authvia's payment orchestration platform into its AI-native receivables solution. The integration will support multiple payment processors, various payment methods, and conversational payment experiences, providing organizations with greater flexibility when managing collections.
The companies also plan to jointly introduce the integrated solution to organizations operating across collections, financial services, and healthcare, helping businesses modernize receivables operations without sacrificing enterprise-grade security or scalability.
"Collections is evolving from a fragmented, transactional process into a connected consumer experience. By bringing conversations and payments together, organizations can make resolution easier and more positive for everyone involved," said Dan Kutchel, CEO of Overtime. "Together with Authvia, we're helping organizations automate the entire consumer journey from conversation to payment, making payments simpler for consumers and improving outcomes for our clients."
Authvia believes the collaboration addresses longstanding challenges associated with traditional collections by embedding secure payment capabilities directly into customer interactions.
"We're excited to partner with Overtime to modernize accounts receivable and reshape consumer experiences," said Chris Brunner, CEO of Authvia. "For too long, collections has been defined by friction—for consumers, agents, and organizations alike. By combining Overtime's AI platform with Authvia's conversational payment technology, we're bringing a more intelligent, connected, and consumer-friendly solution to market that helps organizations improve engagement, simplify payments, and drive better outcomes."
The partnership reflects both companies' focus on helping organizations improve recovery performance while delivering more transparent and consumer-friendly payment experiences. Through AI-powered engagement and frictionless digital payments, the combined platform aims to increase collections, reduce operating costs, and strengthen customer relationships.
About Overtime
Overtime is an AI-native receivables platform that helps organizations recover more, reduce operating costs, and improve the customer experience through intelligent voice AI, automation, and compliant customer engagement. Built by industry operators, Overtime serves collection agencies, creditors, financial institutions, and healthcare organizations.
About Authvia
Authvia is a leader in conversational payments, enabling businesses to securely send, receive, and manage payments across messaging, voice, web, and digital channels. Its payment orchestration platform delivers enterprise-grade security, flexible processor connectivity, and a seamless payment experience.
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